The Mortgage Servicing Agreement is essential when a mortgage owner or lender wishes to outsource the administration of their mortgage portfolio to a specialized servicer in Hong Kong. This arrangement is common among banks, financial institutions, and mortgage companies seeking efficient portfolio management while ensuring compliance with Hong Kong's regulatory requirements. The agreement comprehensively addresses all aspects of mortgage servicing, including payment collection, borrower communication, default management, regulatory compliance, and reporting. It is particularly important in the Hong Kong market where mortgage servicing must comply with the Banking Ordinance, Personal Data (Privacy) Ordinance, and other relevant regulations. The document typically includes detailed service level agreements, fee structures, and operational procedures to ensure effective mortgage portfolio management.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Genie AI's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
Upload your Doc
1. Parties: Identification of the mortgage owner/lender and the mortgage servicer
2. Background: Context of the agreement, including the mortgage portfolio to be serviced
3. Definitions and Interpretation: Definitions of key terms and interpretation rules
4. Appointment and Term: Formal appointment of servicer and duration of the agreement
5. Servicer's Duties and Responsibilities: Core services including payment collection, record keeping, borrower communication
6. Standard of Care: Performance standards and service levels required of the servicer
7. Compliance Requirements: Regulatory compliance obligations including banking regulations and AML requirements
8. Data Protection and Privacy: Obligations under PDPO and data handling requirements
9. Fees and Expenses: Compensation structure and reimbursable expenses
10. Reporting Requirements: Regular reporting obligations and formats
11. Records and Audits: Record keeping requirements and audit rights
12. Representations and Warranties: Standard representations by both parties
13. Indemnification: Mutual indemnification provisions
14. Termination: Termination events and procedures
15. Confidentiality: Protection of confidential information
16. Governing Law and Jurisdiction: Hong Kong law as governing law and jurisdiction provisions
1. Default Loan Servicing: Specific procedures for handling defaulted loans, including foreclosure processes - include if servicer will handle defaults
2. Sub-servicing: Provisions regarding appointment and oversight of sub-servicers - include if sub-servicers may be used
3. Insurance Requirements: Specific insurance obligations - include if servicer handles insurance matters
4. Disaster Recovery: Business continuity and disaster recovery procedures - include for larger portfolios
5. Transfer and Assignment: Rights and procedures for transfer of servicing rights - include if transfers are contemplated
6. Customer Complaints Handling: Detailed procedures for managing customer complaints - include if direct customer interaction is involved
1. Schedule 1 - Mortgage Portfolio: Details of the mortgage loans to be serviced
2. Schedule 2 - Services: Detailed description of all services to be provided
3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements
4. Schedule 4 - Fees: Detailed fee structure and calculation methods
5. Schedule 5 - Report Forms: Templates for required reports
6. Schedule 6 - Contact Details: Key contacts and escalation procedures
7. Appendix A - Operating Procedures: Detailed operational procedures and workflows
8. Appendix B - Compliance Requirements: Specific regulatory compliance procedures and requirements
Relevant legal definitions
Applicable Law
Authorized Institution
Business Day
Collection Account
Collection Period
Confidential Information
Cut-off Date
Data Protection Laws
Default
Defaulted Loan
Effective Date
Eligible Mortgage Loan
Escrow Account
Event of Default
Fee Schedule
Force Majeure Event
HKMA
Insurance Requirements
Interest Rate
Late Payment Fee
Loan Documentation
Material Adverse Effect
Mortgage
Mortgage Loan
Mortgage Loan Schedule
Mortgage Portfolio
Mortgaged Property
Mortgagor
Operating Procedures
Payment Date
PDPO
Principal Balance
Regulatory Authority
Remittance Date
Reporting Requirements
Security Interest
Service Levels
Services
Servicing Fee
Servicing Period
Servicing Rights
Servicing Standards
Sub-servicer
Term
Termination Date
Termination Event
Authorized Institution
Business Day
Collection Account
Collection Period
Confidential Information
Cut-off Date
Data Protection Laws
Default
Defaulted Loan
Effective Date
Eligible Mortgage Loan
Escrow Account
Event of Default
Fee Schedule
Force Majeure Event
HKMA
Insurance Requirements
Interest Rate
Late Payment Fee
Loan Documentation
Material Adverse Effect
Mortgage
Mortgage Loan
Mortgage Loan Schedule
Mortgage Portfolio
Mortgaged Property
Mortgagor
Operating Procedures
Payment Date
PDPO
Principal Balance
Regulatory Authority
Remittance Date
Reporting Requirements
Security Interest
Service Levels
Services
Servicing Fee
Servicing Period
Servicing Rights
Servicing Standards
Sub-servicer
Term
Termination Date
Termination Event
Clauses
Appointment
Term and Termination
Services
Service Levels
Payment and Fees
Regulatory Compliance
Data Protection
Confidentiality
Record Keeping
Reporting
Audit Rights
Sub-contracting
Assignment
Force Majeure
Insurance
Indemnification
Warranties
Liability
Default
Remedies
Notice
Amendment
Waiver
Severability
Entire Agreement
Counterparts
Governing Law
Dispute Resolution
Third Party Rights
Anti-Money Laundering
Business Continuity
Intellectual Property
Security
Escrow
Customer Communication
Default Management
Portfolio Transfer
Term and Termination
Services
Service Levels
Payment and Fees
Regulatory Compliance
Data Protection
Confidentiality
Record Keeping
Reporting
Audit Rights
Sub-contracting
Assignment
Force Majeure
Insurance
Indemnification
Warranties
Liability
Default
Remedies
Notice
Amendment
Waiver
Severability
Entire Agreement
Counterparts
Governing Law
Dispute Resolution
Third Party Rights
Anti-Money Laundering
Business Continuity
Intellectual Property
Security
Escrow
Customer Communication
Default Management
Portfolio Transfer
Relevant Industries
Banking
Financial Services
Real Estate
Mortgage Industry
Financial Technology
Asset Management
Relevant Teams
Legal
Compliance
Operations
Risk Management
Finance
Treasury
Credit
Customer Service
Portfolio Management
Mortgage Administration
Contract Management
Relevant Roles
Chief Operations Officer
Head of Mortgage Services
Mortgage Operations Manager
Compliance Officer
Legal Counsel
Risk Manager
Portfolio Manager
Treasury Manager
Chief Financial Officer
Operations Director
Contract Manager
Relationship Manager
Credit Risk Officer
Find the exact document you need
Consent To Release
A Hong Kong law-compliant document authorizing the release and sharing of personal information, governed by the Personal Data (Privacy) Ordinance.
find out more
Contractor To Subcontractor Contract
A Hong Kong law-governed agreement between a main contractor and subcontractor defining the terms, obligations, and specifications for construction or engineering works.
find out more
Authorization To Release Employee Information Form
A Hong Kong law-compliant form authorizing the release of specified employee information to designated recipients, with built-in privacy protections.
find out more
Mortgage Servicing Agreement
A Hong Kong law-governed agreement outlining terms for the administration and servicing of mortgage loans by a designated servicer on behalf of a mortgage owner/lender.
find out more
Hospital Reference Letter
A formal medical document used in Hong Kong's healthcare system for patient referrals between healthcare providers, containing essential medical information and referral details.
find out more
Consent Letter To Immigration
A Hong Kong law-governed formal authorization document used to grant specific permissions to the Immigration Department for processing immigration-related matters.
find out more
Sublicense Software
A Hong Kong law-governed agreement allowing a licensed software user to grant software usage rights to a third party, subject to Hong Kong's technology and IP laws.
find out more
Authorization To Release Medical Information To Family Members
A Hong Kong-compliant authorization form allowing healthcare providers to share specified medical information with designated family members, subject to privacy regulations.
find out more
Rent Payment Contract
A Hong Kong law-governed agreement establishing rental payment terms and conditions between landlord and tenant, including payment schedules and related financial obligations.
find out more
Executor Letter Of Direction
A Hong Kong legal document used by estate executors to instruct financial institutions and other parties on specific actions regarding deceased persons' assets and estate matters.
find out more
Insurance Reimbursement Form
A Hong Kong-compliant insurance claim form for policyholders to request reimbursement of covered expenses under their insurance policies.
find out more
Injury Liability Waiver
A Hong Kong law-governed waiver document that protects service providers by having participants acknowledge and accept activity-related risks.
find out more
Privacy Policy User Agreement
A Hong Kong law-governed agreement outlining an organization's personal data handling practices and user privacy rights under the PDPO.
find out more
Medical Treatment Authorization And Consent
A Hong Kong-compliant medical treatment authorization and consent form establishing informed consent between healthcare providers and patients while ensuring legal protection for all parties.
find out more
Medical Information Consent Form
A Hong Kong-compliant consent form for the collection and handling of patient medical information, meeting local privacy and healthcare regulatory requirements.
find out more
Consent Form To Share Information
A Hong Kong law-compliant form authorizing the sharing of personal information between specified parties while ensuring data privacy protection.
find out more
Labor Invoice
A Hong Kong-compliant invoice document for billing labor services, meeting local employment and tax regulations while providing detailed work and payment information.
find out more
Release Authorization
A Hong Kong-governed document that provides legal authorization for the release of specific information, documents, or assets from one party to another.
find out more
Tenant Reference Letter For A Friend
A formal character reference document used in Hong Kong's property rental market, written by a friend to support a potential tenant's rental application.
find out more
Statement Of Outstanding Invoices
A Hong Kong law-governed financial document that formally records and communicates outstanding unpaid invoices and amounts owed between business parties.
find out more
Dental Invoice
A Hong Kong-compliant billing document for dental services that details treatments provided, costs, and payment terms.
find out more
Standard Reinsurance Agreement
A Hong Kong law-governed agreement between a reinsurer and ceding insurer establishing terms for risk transfer, premiums, and claims procedures.
find out more
Release Request Form
A Hong Kong-compliant formal document used to request and authorize the release of specific information, documents, or assets between parties.
find out more
New Ownership Letter
A formal document under Hong Kong law confirming the transfer of property ownership from one party to another, including essential ownership change details and property information.
find out more
Media Release Agreement
A Hong Kong law-governed agreement authorizing the use and distribution of media content, establishing usage terms and protecting both parties' rights.
find out more
Consent For An Access To Information And Personal Information Request
A Hong Kong law-governed consent form for accessing and processing personal information, ensuring compliance with local privacy regulations.
find out more
Release Of Liability Waiver
A Hong Kong law-governed document where participants waive certain legal rights to make claims, subject to local statutory limitations on liability exclusions.
find out more
Personal Information Consent Form
A Hong Kong-compliant consent form for personal data collection and processing under the PDPO, documenting individual consent for data handling activities.
find out more
Interview Offer Letter
A Hong Kong-compliant formal letter inviting a candidate to attend a job interview, detailing interview arrangements and requirements.
find out more
Guarantor Letter For Lease
A Hong Kong law-governed letter where a guarantor commits to fulfilling a tenant's lease obligations in case of default.
find out more
Employer Registration Certificate
A mandatory certification issued by the Hong Kong Labour Department validating an organization's status as an employer in Hong Kong.
find out more
Deposit Refund Form
A Hong Kong-compliant form for processing and documenting deposit refunds, capturing all necessary party information and refund details.
find out more
Consent And Indemnity Form
A Hong Kong law-governed document combining explicit consent provisions with indemnification clauses to manage risks and protect parties' interests.
find out more
Actor Release Form
A Hong Kong-compliant legal agreement securing rights and permissions from performers for the use of their performance, image, and likeness in media productions.
find out more
Vehicle Purchase And Sale Agreement
A Hong Kong law-governed agreement that documents the terms and conditions for the sale and purchase of a vehicle, ensuring legal compliance and protecting both parties' interests.
find out more
Authorization For Medical Information Release
A Hong Kong-compliant authorization form for the release of medical information, ensuring legal protection for both healthcare providers and patients.
find out more
Consent Form For Use Of Photographs
A Hong Kong law-governed consent form authorizing the capture and use of photographs, ensuring compliance with local privacy and copyright regulations.
find out more
Authorization To Disclose Information
A Hong Kong law-compliant document authorizing the disclosure of specific information between designated parties, subject to data privacy regulations.
find out more
General Release And Waiver Of Claims
A Hong Kong law-governed agreement where one party releases their right to pursue legal claims against another party in exchange for consideration.
find out more
Simple Manufacturing Agreement
A Hong Kong law-governed agreement establishing terms for manufacturing services, including quality standards, pricing, and delivery requirements.
find out more
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)
.png)