A White Label Service Agreement is essential when one business wishes to provide services under another company's brand. This agreement, governed by English and Welsh law, establishes the framework for service delivery, rebranding rights, quality control, and commercial terms. It's particularly relevant in scenarios where businesses want to expand their service offerings without developing products in-house. The agreement includes provisions for intellectual property licensing, service level commitments, confidentiality, and regulatory compliance, making it suitable for various industries from technology to financial services.
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1. Parties: Details of the service provider and recipient, including registered addresses and company numbers
2. Background: Context of the agreement and brief description of the white label arrangement
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of services to be provided under the white label arrangement
5. Intellectual Property Rights: Ownership, licensing and usage rights of IP, including branding requirements
6. Service Levels: Performance standards, KPIs, and quality requirements
7. Fees and Payment: Pricing structure, payment terms, and invoicing procedures
8. Confidentiality: Protection of confidential information and trade secrets
9. Term and Termination: Duration of agreement and termination provisions
1. Data Protection: GDPR compliance obligations and data processing terms when personal data is involved
2. Regulatory Compliance: Industry-specific regulatory requirements for regulated sectors like financial services
3. Territory: Geographical limitations and restrictions of the agreement
4. Marketing and Promotion: Rules and requirements for marketing the white label services
1. Service Description Schedule: Detailed technical specifications of services
2. Service Level Agreement: Detailed performance metrics and remedies
3. Fee Schedule: Detailed pricing structure and payment terms
4. Brand Guidelines: Requirements for use of branding and marketing materials
5. Data Processing Agreement: GDPR-compliant data processing terms
6. Change Control Procedure: Process for implementing changes to services
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