The White Label Service Agreement is essential for businesses seeking to expand their market presence through partnership arrangements in the United States. This contract type is commonly used when a company wants to leverage another provider's established service or product while maintaining their own brand identity. The agreement addresses critical aspects such as service standards, intellectual property rights, confidentiality, and compliance with U.S. federal and state regulations. It's particularly relevant in today's digital economy where white-labeled solutions are increasingly common across various industries.
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1. Parties: Identification of service provider and white label partner
2. Background: Context of the agreement and business relationship
3. Definitions: Key terms used throughout the agreement including service definitions, intellectual property, and compliance requirements
4. Services: Detailed description of services to be provided, including scope and delivery methods
5. Branding and White Label Requirements: Rules for rebranding and presenting services, including brand guidelines and restrictions
6. Intellectual Property Rights: Ownership and licensing of IP, including trademarks, copyrights, and usage rights
7. Payment Terms: Pricing, payment schedule, invoicing, and related financial terms
8. Term and Termination: Duration of agreement, renewal terms, and termination conditions
9. Confidentiality: Protection of confidential information and trade secrets
10. Compliance with Laws: Obligations to comply with applicable laws, regulations, and industry standards
1. Service Level Agreement: Performance metrics, standards, and remedies for service delivery
2. Territory Restrictions: Geographic limitations on service provision and market restrictions
3. Training and Support: Details of training, technical support, and maintenance services
4. Data Protection and Privacy: Specific provisions for handling personal data and ensuring privacy compliance
5. Disaster Recovery: Business continuity and disaster recovery procedures
1. Schedule A - Service Description: Detailed technical specifications and scope of services
2. Schedule B - Pricing Schedule: Detailed pricing structure, fees, and payment terms
3. Schedule C - Brand Guidelines: Specific requirements and standards for white labeling
4. Schedule D - Service Level Metrics: Detailed performance standards, metrics, and reporting requirements
5. Schedule E - Support Services: Description of support services, response times, and escalation procedures
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