White Label SaaS Agreement Template for England and Wales

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Key Requirements PROMPT example:

White Label SaaS Agreement Template

I need a White Label SaaS Agreement Template for a fintech platform we're licensing to banks in the UK, with specific focus on data protection compliance and service level guarantees, planned to launch in March 2025.

Document background
The White Label SaaS Agreement Template is designed for businesses operating under English and Welsh law who wish to establish a white-label partnership for software services. This agreement is essential when a SaaS provider wants to allow another business to rebrand and resell their software solution under their own name. It addresses critical aspects such as service delivery standards, intellectual property protection, data protection compliance, revenue sharing, and support obligations. The document is particularly relevant in today's digital economy where white-label solutions are increasingly common across various sectors.
Suggested Sections

1. Parties: Identification and details of the contracting parties (provider and white label partner)

2. Background: Context of the agreement and brief description of the service being white labeled

3. Definitions: Key terms used throughout the agreement

4. License Grant: Terms of the license to use and resell the software

5. Service Provision: Core obligations regarding service delivery and maintenance

6. Fees and Payment: Commercial terms, pricing, and payment conditions

7. Intellectual Property Rights: Ownership and usage rights of IP

8. Data Protection: Compliance with data protection laws and responsibilities

9. Confidentiality: Protection of confidential information

10. Term and Termination: Duration and termination provisions

Optional Sections

1. Implementation Services: Details of setup and implementation services when implementation support is required

2. Professional Services: Additional consulting or support services when extra services are offered

3. Reseller Provisions: Specific terms for reselling the service when partner has reselling rights

4. Marketing Requirements: Marketing obligations and restrictions when specific marketing requirements exist

5. Territory Restrictions: Geographical limitations on service provision when territorial restrictions apply

Suggested Schedules

1. Service Description: Detailed description of the SaaS service

2. Service Level Agreement: Performance metrics and service levels

3. Pricing Schedule: Detailed pricing structure and terms

4. Data Processing Agreement: Detailed data protection terms and obligations

5. Technical Requirements: Technical specifications and requirements

6. Support Services: Support level details and procedures

7. Branding Guidelines: Rules for using provider's branding

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Industries

UK GDPR and Data Protection Act 2018: Primary data protection legislation governing the processing of personal data, data subject rights, and cross-border data transfers

Privacy and Electronic Communications Regulations (PECR): Specific rules for electronic communications, cookies, and direct marketing

Consumer Rights Act 2015: Legislation protecting consumer rights in relation to goods and services, including digital content and services

Consumer Contracts Regulations 2013: Rules governing distance selling and off-premises contracts, including cancellation rights and information requirements

Electronic Commerce Regulations 2002: Regulations governing online business activities, electronic contracts, and service provider obligations

Copyright, Designs and Patents Act 1988: Primary legislation protecting intellectual property rights, particularly relevant for software and content licensing

Trade Marks Act 1994: Legislation governing trademark protection and usage, important for white label branding provisions

Unfair Contract Terms Act 1977: Controls on unfair terms in contracts, particularly regarding limitation of liability and exclusion clauses

Network and Information Systems Regulations 2018: Cybersecurity requirements for digital service providers and essential services

Competition Act 1998: Regulations preventing anti-competitive practices and abuse of dominant market position

Financial Services and Markets Act 2000: Regulatory framework for financial services, relevant if the SaaS product involves financial services

Payment Services Regulations 2017: Rules governing payment services and payment service providers, if applicable to the SaaS offering

Misrepresentation Act 1967: Law governing false or misleading statements made during contract formation

Electronic Communications Act 2000: Legislation establishing the legal status of electronic signatures and electronic communications

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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