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1. 1. Parties: Identifies the contracting parties and their legal details
2. 2. Background: Context of the agreement and relationship between parties
3. 3. Definitions: Key terms used throughout the agreement
4. 4. Services: Detailed description of security services to be provided
5. 5. Service Levels: Specific performance metrics and standards
6. 6. Performance Monitoring: Methods for measuring and reporting service levels
7. 7. Payment Terms: Fees, payment schedule, and related conditions
8. 8. Term and Termination: Duration and conditions for ending the agreement
1. Equipment Provision: Used when physical security equipment is part of the service - details of security equipment provided
2. Staff Training: Used when specialized training is required - specific training requirements and standards
3. Business Continuity: Used for critical security services - disaster recovery and continuity measures
1. Schedule 1: Service Specifications: Detailed breakdown of security services and requirements
2. Schedule 2: Service Level Metrics: Specific KPIs and performance measurements
3. Schedule 3: Pricing Schedule: Detailed breakdown of fees and charges
4. Schedule 4: Site Details: Locations and specific site requirements
5. Appendix A: Incident Report Template: Standard format for reporting security incidents
6. Appendix B: Key Personnel: Details of key staff and contact information
Applicable Laws
Business Day
Business Hours
Charges
Client
Commencement Date
Confidential Information
Emergency Response
Force Majeure Event
Incident
Incident Report
Key Performance Indicators
Key Personnel
Licensed Personnel
Monitoring Equipment
Patrol
Performance Credits
Premises
Provider
Response Time
Security Equipment
Security Personnel
Service Credits
Service Levels
Services
SIA License
Site Rules
Term
Working Hours
Amendment and Variation
Assignment and Subcontracting
Audit Rights
Change Control
Charges and Payment
Compliance with Laws
Confidentiality
Data Protection
Dispute Resolution
Emergency Response
Equipment and Resources
Force Majeure
Governing Law and Jurisdiction
Health and Safety
Indemnification
Insurance
Intellectual Property Rights
Key Performance Indicators
Key Personnel
Liability Limitations
Monitoring and Reporting
Non-Solicitation
Notice Requirements
Performance Management
Personnel Requirements
Quality Standards
Record Keeping
Security Clearance
Service Credits
Service Level Measurements
Service Level Requirements
Service Scope
Site Access
Staff Training
Term and Termination
Third Party Rights
Transition and Exit
Warranties
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