Collection Demand Letter for the United Kingdom

Collection Demand Letter Template for England and Wales

A Collection Demand Letter Template is a formal document used under English and Welsh law to request payment of outstanding debts. It serves as a professional and legally compliant means of demanding payment while adhering to the Pre-Action Protocol for Debt Claims. The template includes essential elements such as debt details, payment terms, and consequences of non-payment, while ensuring compliance with relevant legislation including the Late Payment of Commercial Debts (Interest) Act 1998 and FCA regulations.

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What is a Collection Demand Letter?

The Collection Demand Letter Template is a crucial document in the debt recovery process under English and Welsh jurisdiction. It is typically used when informal attempts to collect payment have been unsuccessful and before initiating legal proceedings. The template ensures compliance with the Pre-Action Protocol for Debt Claims and other relevant legislation, providing a standardized format for demanding payment while maintaining professional standards and legal requirements. It includes detailed information about the debt, payment terms, and consequences of non-payment, serving as both a formal demand and a precursor to potential legal action.

What sections should be included in a Collection Demand Letter?

1. Recipient Details: Full name and address of the debtor, reference numbers, and date

2. Debt Details: Amount owed, invoice numbers, dates, and original transaction details

3. Payment History: Summary of any payments made and remaining balance

4. Payment Demand: Clear statement of amount demanded and payment deadline

5. Consequences: Statement of potential legal action if payment not received

What sections are optional to include in a Collection Demand Letter?

1. Interest Calculation: Details of statutory interest applied under Late Payment of Commercial Debts (Interest) Act 1998

2. Payment Plan Option: Alternative payment arrangements and installment options if applicable

3. Previous Communications: Reference to prior attempts to collect, typically included in final demands

4. Consumer Rights Notice: Required information when dealing with consumer debtors under Consumer Credit Act 1974

What schedules should be included in a Collection Demand Letter?

1. Statement of Account: Detailed breakdown of all charges, payments, and current balance

2. Original Invoice Copies: Copies of relevant invoices or contracts proving the debt

3. Payment Instructions: Detailed banking information and accepted payment methods

4. Interest Calculation Schedule: Detailed breakdown of how statutory interest has been calculated

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

England and Wales

Publisher

Genie AI

Document Type

Demand Letter

Sector

Marketing

Cost

Free to use
Industries

Late Payment of Commercial Debts (Interest) Act 1998: Legislation governing statutory rights to claim interest and fixed compensation on commercial debts, including applicable interest rates and compensation for debt recovery costs

Limitation Act 1980: Sets time limits for bringing claims, generally 6 years for simple contracts, with different limitation periods for different types of debts

Consumer Credit Act 1974: Regulates consumer credit and consumer hire agreements, including requirements for consumer notifications and fair treatment of debtors

Financial Conduct Authority (FCA) Regulations: Regulatory guidelines covering debt collection practices, fair treatment of customers, and clear communication requirements

General Data Protection Regulation (GDPR) and Data Protection Act 2018: Laws governing the handling of personal information and privacy considerations in debt collection

Financial Services and Markets Act 2000: Establishes the regulatory framework for financial services in the UK, including debt collection activities

Pre-Action Protocol for Debt Claims: Outlines required steps before court action, including timeframes for responses and mandatory information to be provided to debtors

Consumer Protection from Unfair Trading Regulations 2008: Prohibits unfair commercial practices and sets requirements for clear communication with consumers

Consumer Rights Act 2015: Ensures fair terms in consumer contracts and establishes transparency requirements in consumer dealings

Teams

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