Define: Customer Interface

Customer Interface means the means of interaction between an [organization] and its customers, provided through a technical or web-based platform.

Customer Interface means the means of interaction between an [organization] and its customers, provided through a technical or web-based platform.

Relevant Circumstances

  • When an automated service is provided to customers via a digital platform
  • When a software system is designed for user interaction
  • In agreements where access to online platforms or portals is being facilitated

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