1. Non-Compete Clause: Restrictions on working with competing clients, used when handling sensitive industry information

2. Equipment and Software: Specifications about required tools and who provides them, used when specific technology is needed

3. Training and Onboarding: Process for initial training and integration, used for complex service arrangements

4. Performance Review: Criteria and schedule for performance evaluation, used in long-term contracts

5. Substitute VA Provision: Terms for providing backup assistance, used when service continuity is critical

6. Client Obligations: Specific responsibilities of the client, used when significant client input is required

7. Insurance Requirements: Required insurance coverage, used for high-risk or regulated services

8. Emergency Protocol: Procedures for urgent situations, used when handling time-critical tasks

1. Schedule A - Service Specification: Detailed breakdown of specific tasks and responsibilities

2. Schedule B - Rate Card: Detailed pricing structure including regular rates, rush rates, and special services

3. Schedule C - Data Processing Agreement: GDPR-compliant data processing terms and procedures

4. Schedule D - Service Level Agreement: Specific metrics for service delivery and performance standards

5. Schedule E - Approved Tools and Software: List of authorized tools and software for service delivery

6. Appendix 1 - Communication Guidelines: Detailed protocols for daily communication and reporting

7. Appendix 2 - Security Protocols: Security measures and requirements for handling sensitive information

8. Appendix 3 - Emergency Contact Information: List of key contacts and escalation procedures