Resident Manager Contract Template for Canada

A Resident Manager Contract is a specialized employment agreement designed for individuals who will both work and live on-site at residential or commercial properties in Canada. This unique arrangement requires careful legal consideration due to the dual nature of the relationship, combining traditional employment with on-site accommodation and the complex regulatory environment governing both employment and residential tenancy matters.

When do you need this document?

You need a Resident Manager Contract when hiring someone to manage day-to-day property operations while living on-site. This applies to apartment buildings, condominiums, commercial properties, or mixed-use developments where having a resident manager provides 24/7 availability for tenant issues, maintenance concerns, and emergency situations. The contract is essential whether you're a property owner directly hiring a manager, a property management company placing a resident manager, or a building management corporation establishing this role. It's particularly important when the position includes accommodation as part of the compensation package, as this creates additional legal considerations under both employment and residential tenancy legislation.

Key legal considerations

Several critical legal elements must be addressed in a Resident Manager Contract. The agreement must clearly define the manager's duties and responsibilities, including property maintenance, tenant relations, emergency response, and administrative tasks. Compensation structure requires careful attention, particularly when accommodation is provided as part of the package, as this affects tax implications and employment standards compliance. Work hours and on-call duties need clear boundaries to prevent violations of provincial employment standards regarding maximum hours and overtime. The contract should address termination procedures for both employment and accommodation, as ending the employment relationship may also require vacation of the on-site residence. Privacy considerations are crucial, as resident managers often have access to tenant information and common areas. The agreement must also establish protocols for emergency situations, maintenance responsibilities, and interaction with tenants while respecting human rights legislation.

Legal requirements in Canada

Canadian Resident Manager Contracts must comply with multiple layers of federal and provincial legislation. Provincial Employment Standards Acts set minimum requirements for wages, hours of work, overtime pay, vacation entitlements, and termination notice or pay in lieu. Since accommodation is often provided, the arrangement must also comply with provincial Residential Tenancy Acts, which may affect how the living arrangement is structured and terminated. Occupational Health and Safety Acts apply given that resident managers often handle maintenance tasks and emergency situations. The Canada Labour Code may apply for federally regulated properties. Human Rights Codes at both federal and provincial levels prohibit discrimination in employment and housing. Privacy legislation governs the collection and handling of personal information about tenants and others. Additionally, if the resident manager supervises other employees, labour relations legislation may apply. The contract must also consider municipal bylaws related to property management and any condominium corporation bylaws if applicable.