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1. Parties: Identification and details of the service provider and the client
2. Background: Context of the agreement and general purpose of the maintenance services
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of maintenance services to be provided
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Service Provider Obligations: Key responsibilities and commitments of the maintenance provider
7. Client Obligations: Responsibilities of the client, including access and cooperation
8. Payment Terms: Fees, payment schedule, and invoicing procedures
9. Health and Safety: Safety requirements and compliance with regulations
10. Insurance and Liability: Insurance requirements and limitation of liability provisions
11. Termination: Conditions and procedures for ending the agreement
12. General Provisions: Standard legal clauses including notices, amendments, and governing law
1. Equipment and Materials: Used when specific equipment or materials are provided by either party
2. Service Levels: Include when specific performance metrics and standards are required
3. Environmental Requirements: Required when maintenance involves environmental considerations or hazardous materials
4. Subcontracting: Include when the service provider may need to subcontract certain services
5. Emergency Services: Used when after-hours or emergency maintenance services are part of the agreement
6. Training Requirements: Include when specific training or certification is required for maintenance staff
7. Warranty: Used when specific warranties are provided for maintenance work
8. Security Requirements: Include when maintenance involves access to sensitive areas or information
1. Schedule A - Scope of Services: Detailed breakdown of maintenance tasks, frequencies, and standards
2. Schedule B - Fee Schedule: Detailed pricing, rates, and payment terms
3. Schedule C - Service Locations: List and details of locations where maintenance is to be performed
4. Schedule D - Equipment List: Inventory of equipment covered under the maintenance agreement
5. Schedule E - Service Level Requirements: Specific performance metrics and standards
6. Schedule F - Health and Safety Procedures: Detailed safety protocols and requirements
7. Appendix 1 - Maintenance Log Template: Standard form for recording maintenance activities
8. Appendix 2 - Emergency Contact List: List of key contacts for emergency situations
Applicable Laws
Business Day
Client
Commencement Date
Confidential Information
Emergency Maintenance
Equipment
Facilities
Force Majeure
Good Industry Practice
Maintenance Fee
Maintenance Log
Maintenance Schedule
Maintenance Services
Materials
Normal Business Hours
Notice
Performance Standards
Planned Maintenance
Premises
Preventive Maintenance
Regular Maintenance
Regulatory Requirements
Response Time
Schedule of Rates
Service Level Requirements
Service Location
Service Provider
Service Standards
Spare Parts
Subcontractor
Term
Termination Date
Work Order
Working Hours
Term and Renewal
Payment Terms
Service Standards
Performance Requirements
Health and Safety
Insurance
Liability and Indemnification
Force Majeure
Confidentiality
Data Protection
Regulatory Compliance
Warranties
Service Provider Obligations
Client Obligations
Equipment and Materials
Access Rights
Emergency Services
Reporting Requirements
Quality Control
Subcontracting
Personnel Requirements
Intellectual Property
Termination
Dispute Resolution
Assignment
Amendment
Notice
Governing Law
Entire Agreement
Commercial Real Estate
Residential Property
Industrial Manufacturing
Healthcare
Education
Retail
Hospitality
Data Centers
Transportation
Manufacturing
Telecommunications
Energy and Utilities
Legal
Operations
Facilities Management
Procurement
Risk Management
Compliance
Health and Safety
Property Management
Technical Services
Contract Administration
Asset Management
Facility Manager
Operations Director
Maintenance Supervisor
Property Manager
Contract Administrator
Legal Counsel
Risk Manager
Procurement Manager
Building Services Manager
Operations Manager
Health and Safety Officer
Technical Services Director
Asset Manager
Commercial Manager
Compliance Officer
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