This Maintenance Contract template is designed for use in the Indian jurisdiction, providing a structured framework for maintenance service arrangements between service providers and customers. The document is essential when establishing a formal relationship for the ongoing maintenance of facilities, equipment, or infrastructure. It addresses key aspects such as scope of services, performance standards, pricing, and compliance with Indian regulations including the Indian Contract Act, labor laws, and safety standards. The contract is particularly valuable for businesses requiring regular maintenance services, whether for commercial properties, industrial equipment, or facility management. This template ensures comprehensive coverage of all essential elements of a maintenance relationship while maintaining compliance with Indian legal requirements and business practices.

1. Parties: Identification of the service provider and the customer with their complete legal details

2. Background: Context of the agreement and brief description of the maintenance requirements

3. Definitions and Interpretation: Definitions of key terms used in the agreement and rules of interpretation

4. Scope of Services: Detailed description of maintenance services to be provided, including regular maintenance tasks and frequencies

5. Term and Renewal: Duration of the contract and conditions for renewal

6. Service Provider's Obligations: Key responsibilities and commitments of the maintenance service provider

7. Customer's Obligations: Responsibilities of the customer, including access, information provision, and cooperation

8. Service Levels: Performance standards, response times, and measurement criteria

9. Fees and Payment Terms: Pricing structure, payment schedule, and invoicing procedures

10. Personnel and Supervision: Requirements for maintenance staff, qualifications, and supervision

11. Materials and Equipment: Provisions regarding supply and quality of maintenance materials and equipment

12. Health and Safety: Safety requirements and compliance with relevant regulations

13. Insurance and Liability: Insurance requirements and allocation of risks between parties

14. Termination: Grounds and procedures for contract termination

15. Dispute Resolution: Process for resolving disputes between parties

16. General Provisions: Standard boilerplate clauses including notices, amendments, governing law