Hotel Employee Agreement Template for Canada

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Key Requirements PROMPT example:

Hotel Employee Agreement

"I need a Hotel Employee Agreement for a full-time front desk manager position at our luxury hotel in Vancouver, with specific clauses for handling VIP guest information and managing a team of 10 staff members, to start March 1, 2025."

What is a Hotel Employee Agreement?

The Hotel Employee Agreement serves as a fundamental legal document establishing the employment relationship between a hotel and its staff members in Canada. This agreement is essential for hotels operating in Canadian jurisdictions to ensure compliance with federal and provincial employment standards, while clearly defining the terms and conditions of employment. It incorporates specific provisions related to hospitality operations, including guest service standards, confidentiality requirements, and operational protocols. The document is designed to protect both employer and employee interests while addressing unique aspects of hotel employment such as shift work, service expectations, and handling of guest information. This agreement should be updated regularly to reflect changes in Canadian employment law and industry standards.

What sections should be included in a Hotel Employee Agreement?

1. Parties: Identifies the employer (hotel) and employee with full legal names and addresses

2. Background: Brief context about the hotel's business and the purpose of the employment agreement

3. Definitions: Defines key terms used throughout the agreement including job title, workplace, management, etc.

4. Term of Employment: Specifies whether the employment is permanent, fixed-term, or casual, and start date

5. Duties and Responsibilities: Outlines the employee's primary job duties, reporting relationships, and performance expectations

6. Hours of Work: Details regular working hours, scheduling procedures, and overtime requirements

7. Compensation: Specifies base salary/wages, payment frequency, and method of payment

8. Benefits: Outlines health benefits, insurance, and other employment benefits

9. Vacation and Leave: Details vacation entitlement, statutory holidays, and various types of leave

10. Confidentiality: Obligations regarding guest information, hotel operations, and proprietary information

11. Health and Safety: Workplace safety requirements and procedures

12. Standards of Conduct: Expected behavior, dress code, and professional standards

13. Termination: Conditions and procedures for ending employment

14. Governing Law: Specifies that the agreement is governed by Canadian law and the applicable province

What sections are optional to include in a Hotel Employee Agreement?

1. Probationary Period: Used for new employees to specify initial evaluation period and conditions

2. Union Recognition: Required if the workplace is unionized, acknowledging the union relationship

3. Commission Structure: For sales-related positions like event planning or booking

4. Non-Competition: For management positions, restricting work with competitors

5. Relocation Terms: For positions requiring relocation or between hotel properties

6. Training Requirements: For positions requiring specific certifications or ongoing training

7. Vehicle Use: For positions requiring driving or vehicle operation

8. Housing Provisions: For positions including staff accommodation

What schedules should be included in a Hotel Employee Agreement?

1. Schedule A - Compensation Details: Detailed breakdown of wages, bonuses, and other financial terms

2. Schedule B - Job Description: Detailed list of duties, responsibilities, and performance expectations

3. Schedule C - Benefits Summary: Comprehensive outline of all benefits and eligibility requirements

4. Schedule D - Workplace Policies: Key hotel policies and procedures applicable to the position

5. Schedule E - Safety Procedures: Position-specific safety protocols and requirements

6. Appendix 1 - Employee Handbook: Reference to or incorporation of the hotel's employee handbook

7. Appendix 2 - Code of Conduct: Detailed behavioral expectations and professional standards

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Hospitality

Tourism

Food and Beverage

Accommodation Services

Events and Conferences

Resort Management

Entertainment

Service Industry

Relevant Teams

Front Office

Housekeeping

Food and Beverage

Maintenance

Security

Sales and Marketing

Events and Catering

Human Resources

Finance and Accounting

Guest Services

Spa and Recreation

Engineering

Revenue Management

Reservations

Relevant Roles

Hotel General Manager

Front Desk Agent

Concierge

Housekeeping Supervisor

Room Attendant

Maintenance Technician

Food and Beverage Manager

Chef

Restaurant Server

Bartender

Events Coordinator

Sales Manager

Security Officer

Spa Therapist

Valet Attendant

Guest Services Representative

Night Auditor

Revenue Manager

HR Coordinator

Reservations Agent

Industries
Canada Labour Code: Federal legislation governing employment standards, though most hotel employees will fall under provincial jurisdiction. Provides baseline requirements for hours of work, overtime, holidays, and leave.
Provincial Employment Standards Act: Provincial legislation setting out minimum employment standards including wages, hours of work, overtime, breaks, vacation, and termination requirements specific to the province.
Occupational Health and Safety Act: Legislation ensuring workplace safety, particularly relevant for housekeeping staff handling cleaning chemicals and performing physical tasks.
Personal Information Protection and Electronic Documents Act (PIPEDA): Federal privacy legislation governing the collection, use, and disclosure of personal information in the workplace and handling of guest data.
Canadian Human Rights Act: Federal legislation prohibiting discrimination in employment based on protected grounds such as race, gender, age, disability, etc.
Provincial Human Rights Code: Provincial legislation providing additional human rights protections and enforcement mechanisms specific to the province.
Workers' Compensation Act: Provincial legislation governing workplace injury compensation and return-to-work programs.
Labour Relations Act: Provincial legislation governing union organization, collective bargaining, and labor relations in the workplace.
Food and Drug Act: Federal legislation relevant for hotel employees working in food service areas, governing food safety and handling.
Liquor License Act: Provincial legislation governing the service of alcohol, relevant for hotel employees working in bars or food service.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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