1. Service Levels: Detailed service level requirements and KPIs - include for service-based contracts

2. Data Protection and Privacy: Specific data handling and privacy obligations - include when personal data is involved

3. Business Continuity: Disaster recovery and business continuity requirements - include for critical suppliers

4. Compliance and Audit Rights: Regulatory compliance and audit provisions - include for regulated industries

5. Security Requirements: IT and physical security requirements - include for technology or facilities vendors

6. Environmental Requirements: Environmental compliance and sustainability - include for relevant industries

7. Personnel and Subcontracting: Requirements for vendor staff and subcontractors - include when vendor personnel work on-site

8. Change Management: Process for managing changes to scope or specifications - include for complex or long-term contracts

1. Schedule 1 - Goods and Services Specification: Detailed description of goods/services to be provided

2. Schedule 2 - Pricing and Payment Terms: Detailed pricing structure, rates, and payment schedules

3. Schedule 3 - Service Levels and KPIs: Detailed service levels, performance metrics, and measurement methods

4. Schedule 4 - Implementation Plan: Timeline and milestones for implementation or delivery

5. Schedule 5 - Insurance Requirements: Specific insurance types and coverage levels required

6. Schedule 6 - Approved Subcontractors: List of pre-approved subcontractors if applicable

7. Schedule 7 - Form of Purchase Order: Standard form for ordering goods/services under the agreement

8. Appendix A - Technical Requirements: Technical specifications and requirements

9. Appendix B - Security Standards: Required security standards and protocols