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1. Parties: Identification and details of the contracting parties, including registration numbers and addresses
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Appointment and Scope: Terms of vendor appointment and detailed scope of products/services
5. Duration and Termination: Contract term, renewal provisions, and termination circumstances
6. Vendor Obligations: Core responsibilities and service standards of the vendor
7. Client Obligations: Core responsibilities of the client, including payment and cooperation
8. Pricing and Payment: Pricing structure, payment terms, invoicing, and VAT provisions
9. Performance Standards: Quality standards, KPIs, and service level requirements
10. Intellectual Property: IP ownership, licenses, and usage rights
11. Confidentiality: Protection of confidential information and trade secrets
12. Data Protection: POPIA compliance and data processing obligations
13. Liability and Indemnities: Limitation of liability and indemnification provisions
14. Force Majeure: Provisions for unforeseen circumstances and their handling
15. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law
16. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
1. B-BBEE Compliance: Required when B-BBEE compliance is relevant to the vendor relationship
2. Insurance: Detailed insurance requirements when specific coverage is needed
3. Anti-Corruption: Required for high-value contracts or when dealing with public sector
4. Change Control: Needed for complex services requiring formal change management
5. Security Requirements: Important when vendor requires access to client systems or facilities
6. Staff and Subcontractors: Required when vendor will use subcontractors or deploy staff on-site
7. Environmental Compliance: Relevant for vendors in environmentally sensitive industries
8. Import/Export Controls: Required for international vendors or cross-border services
9. Transition and Exit: Important for critical services requiring handover provisions
1. Schedule 1: Products/Services Specification: Detailed description of products or services to be provided
2. Schedule 2: Pricing Schedule: Detailed pricing, including rate cards and payment milestones
3. Schedule 3: Service Levels: Detailed service level agreements and performance metrics
4. Schedule 4: Key Personnel: Details of key vendor staff assigned to the contract
5. Schedule 5: Technical Requirements: Technical specifications and standards to be met
6. Schedule 6: POPIA Compliance: Detailed data processing terms and requirements
7. Schedule 7: Implementation Plan: Timeline and milestones for service implementation
8. Appendix A: Contact Details: Key contact information for both parties
9. Appendix B: Required Documentation: List of compliance documents, certifications, and permits
Applicable Laws
Business Day
Commencement Date
Confidential Information
Contract Term
Deliverables
Delivery
Effective Date
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Material Breach
Parties
Personal Information
POPIA
Price
Products
Purchase Order
Quality Standards
Related Persons
Representatives
Services
Service Levels
Specifications
Subcontractor
Term
Territory
VAT
Vendor
Working Hours
Writing
B-BBEE Level
Change Request
Data Protection Laws
Intellectual Property
Operating Hours
Performance Standards
Regulatory Authority
Schedule
Special Terms
Termination Date
Third Party
Warranties
Term and Duration
Supply Obligations
Ordering Process
Delivery
Price and Payment
Quality Standards
Performance Requirements
Service Levels
Warranties
Intellectual Property
Confidentiality
Data Protection
POPIA Compliance
B-BBEE
Risk and Insurance
Liability
Indemnification
Force Majeure
Termination
Exit Management
Change Control
Subcontracting
Assignment
Anti-Corruption
Dispute Resolution
Governing Law
Notices
Health and Safety
Environmental Compliance
Audit Rights
Record Keeping
Business Continuity
Security Requirements
Relationship Management
Entire Agreement
Severability
Waiver
Third Party Rights
Counterparts
Manufacturing
Technology
Retail
Financial Services
Healthcare
Mining
Construction
Professional Services
Telecommunications
Energy
Agriculture
Logistics
Education
Real Estate
Procurement
Legal
Supply Chain
Finance
Operations
Risk and Compliance
Commercial
Vendor Management Office
Strategic Sourcing
Contract Administration
Procurement Manager
Legal Counsel
Supply Chain Manager
Contract Manager
Commercial Director
Chief Financial Officer
Operations Manager
Vendor Relationship Manager
Risk Manager
Compliance Officer
Category Manager
Sourcing Specialist
Finance Manager
General Counsel
Business Unit Head
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