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1. Sender Details: Full legal name, address, and contact information of the creditor or debt collection agency
2. Date: Current date of the letter
3. Recipient Details: Full name and address of the debtor
4. Reference Number: Unique identifier for the debt/account
5. Debt Details: Clear itemization of the debt amount, including principal, interest, and any additional charges
6. Payment Demand: Clear statement of the total amount demanded and payment deadline
7. Payment Instructions: Detailed information about acceptable payment methods and account details
8. Legal Warning: Statement about potential legal action if payment is not received by the deadline
9. Required Disclaimers: Mandatory statements required by Australian Consumer Law and ACCC/ASIC guidelines
1. Payment History: Include when there's a history of previous payment attempts or correspondence
2. Interest Calculation: Include when charging interest on the debt, showing calculation method and rates
3. Payment Plan Option: Include when willing to accept payment arrangements
4. Dispute Resolution Process: Include when required to provide information about dispute resolution options
5. Financial Hardship Notice: Include when dealing with individual consumers to inform them of hardship provisions
1. Statement of Account: Detailed breakdown of the debt, including dates, amounts, and any payments received
2. Copy of Original Agreement: If applicable, copy of the contract or agreement that gave rise to the debt
3. Payment History Schedule: Detailed history of payments and attempts to collect the debt
4. Interest Calculation Schedule: Detailed breakdown of how interest has been calculated if applicable
Payment Demand
Payment Terms
Interest Calculation
Default Notice
Legal Action Warning
Dispute Resolution
Payment Methods
Debt Verification
Collection Costs
Response Period
Financial Hardship
Privacy Notice
Without Prejudice
Authority to Act
Jurisdiction
Contact Details
Settlement Options
Financial Services
Professional Services
Retail
Manufacturing
Construction
Healthcare
Education
Technology
Telecommunications
Utilities
Real Estate
Legal Services
Business Services
Transportation
Wholesale Trade
Legal
Finance
Accounts Receivable
Credit Control
Collections
Risk Management
Treasury
Compliance
Commercial Operations
Administrative Support
Credit Controller
Accounts Receivable Manager
Collections Officer
Financial Manager
Credit Manager
Legal Counsel
Debt Recovery Specialist
Finance Director
Accounts Manager
Business Owner
Commercial Manager
Risk Manager
Treasury Manager
Legal Administrator
Compliance Officer
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