The Simple Demand Letter is a fundamental business document used across Australian jurisdictions when seeking to recover outstanding payments. It serves as a formal written request for payment and is typically sent after previous informal attempts to collect payment have been unsuccessful. The document must comply with Australian Consumer Law, ACCC and ASIC Debt Collection Guidelines, and relevant state-specific legislation. A properly drafted Simple Demand Letter includes clear identification of the parties, precise debt details, payment requirements, and deadlines, while avoiding any harassing or coercive language. It represents a critical step in the debt recovery process, potentially preventing the need for costly legal proceedings while maintaining professional business relationships. The letter can be used in various contexts, from small business transactions to larger commercial dealings, and serves as important documentation if legal action becomes necessary.
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1. Sender Details: Full legal name, address, and contact information of the creditor or their representative
2. Date: Current date of the letter
3. Recipient Details: Full legal name and address of the debtor
4. Subject Line: Clear indication that this is a demand letter and reference number if applicable
5. Debt Details: Specific amount owed, origin of the debt, and date it was incurred
6. Payment History: Brief summary of any previous payments made and current outstanding balance
7. Formal Demand: Clear statement of the amount demanded and deadline for payment
8. Payment Instructions: Specific details on how and where to make the payment
9. Legal Warning: Statement of potential legal action if payment is not received by the deadline
10. Signature Block: Formal closing, name, and signature of the sender or authorized representative
1. Previous Communications: Reference to prior attempts to collect the debt, used when multiple recovery attempts have been made
2. Interest Calculation: Breakdown of any interest charges, used when claiming interest on the outstanding amount
3. Payment Plan Options: Proposed payment arrangements, used when willing to accept installment payments
4. Dispute Resolution: Information about dispute resolution processes, used when there's a history of disputed amounts
5. Without Prejudice: Legal disclaimer for settlement offers, used when including settlement proposals
6. Copy Recipients: List of other parties receiving copies, used when relevant third parties need to be informed
1. Statement of Account: Detailed breakdown of the debt, including dates, amounts, and any interest calculations
2. Supporting Documentation: Copies of relevant invoices, contracts, or other documents establishing the debt
3. Payment History Log: Detailed record of all payments made and attempted collections to date
Relevant legal definitions
Clauses
Relevant Industries
Financial Services
Retail
Professional Services
Construction
Manufacturing
Healthcare
Education
Real Estate
Technology
Telecommunications
Wholesale Trade
Transportation and Logistics
Legal Services
Consulting Services
Relevant Teams
Finance
Accounts Receivable
Legal
Credit Control
Collections
Treasury
Risk Management
Operations
Commercial Operations
Business Administration
Relevant Roles
Credit Controller
Accounts Receivable Manager
Financial Controller
Collection Specialist
Credit Manager
Finance Manager
Accounts Manager
Business Owner
Company Director
Legal Counsel
Debt Recovery Officer
Treasury Manager
Chief Financial Officer
Operations Manager
Risk Manager
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