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1. Client Information: Collection of client's personal details including full name, date of birth, contact information, and emergency contact details
2. Counselor Information: Details of the counselor/practice, including qualifications, registration numbers, and contact information
3. Nature of Services: Clear description of counseling services being offered, including approach, methods, and scope of practice
4. Confidentiality Statement: Detailed explanation of privacy policies, confidentiality commitments, and circumstances where confidentiality might be breached (e.g., harm to self/others, legal requirements)
5. Fees and Payment: Clear outline of fee structure, payment methods, cancellation policy, and any applicable insurance or Medicare arrangements
6. Client Rights and Responsibilities: Outline of client's rights, expectations for participation, and responsibilities during the counseling process
7. Risks and Benefits: Discussion of potential risks and benefits associated with counseling services
8. Emergency Procedures: Protocol for crisis situations, after-hours support, and emergency contact procedures
9. Consent Declaration: Formal acknowledgment and agreement to terms, including signature blocks for client and counselor
1. Telehealth Services: Details specific to online counseling services, including technology requirements and additional privacy considerations. Include when offering remote services
2. Parent/Guardian Consent: Additional consent section for clients under 18 or those requiring guardian approval. Include when working with minors or dependent persons
3. Group Counseling Provisions: Additional terms specific to group therapy sessions, including confidentiality among group members. Include when offering group services
4. Recording Consent: Specific consent for recording sessions for training or supervision purposes. Include when recording may be used
5. Research Participation: Optional consent for use of de-identified information in research. Include when research activities are conducted
6. Cultural Considerations: Specific provisions related to cultural safety and cultural practices. Include when working with specific cultural groups
1. Schedule A - Fee Schedule: Detailed breakdown of all fees, including standard sessions, specialized services, and any sliding scale arrangements
2. Schedule B - Privacy Policy: Detailed privacy policy including information handling, storage, and access rights in compliance with Privacy Act 1988
3. Schedule C - Complaint Procedure: Detailed procedure for handling complaints and accessing external dispute resolution services
4. Appendix 1 - Client Support Resources: List of additional support services, crisis contacts, and community resources
5. Appendix 2 - Practice Policies: Detailed practice policies including cancellation policy, communication between sessions, and social media policy
Counseling Session
Personal Information
Health Information
Confidentiality
Informed Consent
Emergency Contact
Crisis Situation
Treatment Plan
Clinical Notes
Therapeutic Relationship
Privacy Policy
Mental Health Emergency
Mandatory Reporting
Duty of Care
Professional Standards
Medicare Benefits
Bulk Billing
Health Records
Telehealth Services
Client
Practitioner
Practice
Guardian
Confidential Information
Fee Schedule
Cancellation Policy
Support Services
Third Party
Referral
Privacy
Informed Consent
Service Scope
Fee Payment
Cancellation
Emergency Procedures
Record Keeping
Liability
Termination
Client Rights
Professional Obligations
Mandatory Reporting
Crisis Management
Communication
Medicare Benefits
Insurance
Dispute Resolution
Electronic Communications
Force Majeure
Assignment
Entire Agreement
Severability
Governing Law
Healthcare
Mental Health Services
Social Services
Education
Corporate Wellness
Employee Assistance Programs
Community Services
Youth Services
Disability Services
Aged Care
Legal
Compliance
Mental Health Services
Healthcare Administration
Human Resources
Risk Management
Clinical Operations
Quality Assurance
Patient Services
Professional Standards
Counselor
Psychologist
Mental Health Nurse
Social Worker
Family Therapist
School Counselor
Clinical Director
Practice Manager
Healthcare Administrator
Compliance Officer
Legal Counsel
Risk Manager
Employee Assistance Program Coordinator
Wellness Program Manager
Human Resources Manager
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