The Software Usage Agreement is a critical legal document used to establish the contractual relationship between software providers and users in the United Arab Emirates. This agreement is essential when any organization or individual wishes to use software products, whether installed locally or accessed through cloud services. The document must comply with UAE's federal laws, including Federal Decree Law No. 45 of 2021 on data protection, Federal Law No. 1 of 2006 on electronic transactions, and relevant intellectual property legislation. It should be used whenever software is being licensed for use in the UAE, whether for business or personal purposes, and needs to address specific local requirements regarding electronic contracts, data sovereignty, and consumer protection. The agreement typically includes comprehensive terms on usage rights, restrictions, fees, support services, and compliance obligations.
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1. Parties: Identification of the parties entering into the agreement, including full legal names, addresses, and registration details
2. Background: Context of the agreement and brief description of the software and its intended use
3. Definitions: Detailed definitions of terms used throughout the agreement
4. License Grant: Scope and nature of the software license, including usage rights and restrictions
5. Term and Termination: Duration of the agreement and circumstances for termination
6. Fees and Payment: License fees, payment terms, and any recurring charges
7. User Obligations: Customer's responsibilities regarding software use, security, and access control
8. Intellectual Property Rights: Protection of IP rights and ownership declarations
9. Data Protection and Privacy: Compliance with UAE data protection laws and data handling requirements
10. Confidentiality: Protection of confidential information and trade secrets
11. Warranties and Disclaimers: Software performance warranties and limitations
12. Limitation of Liability: Caps on liability and exclusions aligned with UAE law
13. Governing Law and Jurisdiction: Application of UAE law and dispute resolution procedures
1. Third-Party Software: Include when the software incorporates third-party components, detailing additional terms and licenses
2. Professional Services: Include when implementation or training services are provided alongside the software
3. Service Levels: Include when specific performance metrics and service levels are guaranteed
4. Disaster Recovery: Include for business-critical software requiring specific recovery procedures
5. Export Control: Include when software is subject to international export restrictions
6. Source Code Escrow: Include when source code escrow arrangements are required
7. Healthcare Compliance: Include when software processes health-related data, ensuring compliance with UAE healthcare IT laws
1. Software Description: Detailed technical specifications and functionality of the software
2. License Metrics: Specific usage metrics, user counts, and licensing parameters
3. Fee Schedule: Detailed breakdown of all fees, including license, maintenance, and support costs
4. Service Level Agreement: Technical performance metrics, support response times, and remedies
5. Security Requirements: Specific security standards and protocols to be followed
6. Acceptable Use Policy: Detailed rules and restrictions for software usage
7. Data Processing Terms: Detailed data handling procedures and compliance requirements
Relevant legal definitions
Acceptance
Affiliate
Authorized Users
Business Day
Confidential Information
Configuration
Data Protection Law
Documentation
Effective Date
Fees
Force Majeure
Implementation Services
Intellectual Property Rights
License Metrics
Licensed Software
Maintenance Services
Modifications
Personal Data
Professional Services
Security Breach
Service Levels
Software Updates
Source Code
Support Services
System Requirements
Term
Territory
Third-Party Software
UAE Data Protection Laws
User Credentials
Virus
Warranty Period
Work Product
Affiliate
Authorized Users
Business Day
Confidential Information
Configuration
Data Protection Law
Documentation
Effective Date
Fees
Force Majeure
Implementation Services
Intellectual Property Rights
License Metrics
Licensed Software
Maintenance Services
Modifications
Personal Data
Professional Services
Security Breach
Service Levels
Software Updates
Source Code
Support Services
System Requirements
Term
Territory
Third-Party Software
UAE Data Protection Laws
User Credentials
Virus
Warranty Period
Work Product
Clauses
License Grant
Usage Rights
Intellectual Property
Payment Terms
Service Levels
Data Protection
Confidentiality
Warranties
Indemnification
Limitation of Liability
Term and Termination
Force Majeure
Assignment
Audit Rights
Security Requirements
Support and Maintenance
Acceptance Testing
Implementation
Dispute Resolution
Governing Law
Software Updates
User Obligations
Third Party Rights
Export Control
Documentation
Insurance
Notices
Entire Agreement
Severability
Amendments
Compliance with Laws
Usage Rights
Intellectual Property
Payment Terms
Service Levels
Data Protection
Confidentiality
Warranties
Indemnification
Limitation of Liability
Term and Termination
Force Majeure
Assignment
Audit Rights
Security Requirements
Support and Maintenance
Acceptance Testing
Implementation
Dispute Resolution
Governing Law
Software Updates
User Obligations
Third Party Rights
Export Control
Documentation
Insurance
Notices
Entire Agreement
Severability
Amendments
Compliance with Laws
Relevant Industries
Technology
Financial Services
Healthcare
Retail
Education
Government
Manufacturing
Professional Services
Telecommunications
E-commerce
Real Estate
Construction
Energy
Media and Entertainment
Relevant Teams
Legal
Information Technology
Procurement
Compliance
Information Security
Risk Management
Operations
Finance
Digital Transformation
Enterprise Architecture
Relevant Roles
Chief Technology Officer
IT Director
Legal Counsel
Procurement Manager
Information Security Officer
Software Asset Manager
Compliance Officer
Contract Manager
Risk Manager
Technology Procurement Specialist
Digital Transformation Manager
Enterprise Architect
Operations Director
Project Manager
Systems Administrator
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