Define: Operational Change

a minor change to the Agreement relating to the manner in which the Services are delivered and which is below any threshold agreed pursuant to Schedule 4 and is therefore not subject to the Change Procedure;

a minor change to the Agreement relating to the manner in which the Services are delivered and which is below any threshold agreed pursuant to Schedule 4 and is therefore not subject to the Change Procedure;.

Relevant Circumstances

  • When small adjustments to service delivery can bypass the formal change procedure
  • If thresholds in Schedule 4 distinguish operational from material change
  • Where the supplier needs flexibility to make minor delivery tweaks

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