Define: On-Call Duty

On-Call Duty means when an employee is expected to be readily available to respond to work requests outside of their regular working hours.

On-Call Duty means when an employee is expected to be readily available to respond to work requests outside of their regular working hours.

Relevant Circumstances

  • When workers must remain available outside normal hours to respond to requests
  • If on-call hours count toward working time or attract specific allowances
  • Where rota, response-time and rest-break rules apply to on-call workers

Relevant Sectors

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