Administrative Assistant Evaluation Form for South Africa

Administrative Assistant Evaluation Form Template for South Africa

A comprehensive performance evaluation form designed for assessing Administrative Assistants in South Africa, compliant with local labor laws including the Basic Conditions of Employment Act and Employment Equity Act. The document provides a structured framework for evaluating core competencies, job-specific skills, and behavioral attributes while ensuring fair and objective assessment practices. It includes sections for quantitative ratings and qualitative feedback, supporting both performance measurement and professional development planning, while adhering to South African workplace regulations and POPIA requirements for handling personal information.

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What is a Administrative Assistant Evaluation Form?

The Administrative Assistant Evaluation Form serves as a crucial tool for performance management in South African workplaces, designed in accordance with local employment legislation and best practices. This document is typically used during regular performance reviews (quarterly, bi-annual, or annual) to assess administrative support staff's performance against predetermined criteria and objectives. It facilitates compliance with the Basic Conditions of Employment Act and Employment Equity Act while providing a standardized method for evaluating competencies, setting goals, and planning professional development. The form includes protected personal information as defined by POPIA and should be handled accordingly. It is essential for maintaining fair and transparent evaluation processes, supporting career progression, and ensuring alignment between employee performance and organizational objectives.

What sections should be included in a Administrative Assistant Evaluation Form?

1. Employee Information: Basic details including name, employee ID, department, position title, and period under review

2. Evaluator Information: Details of the supervisor/manager conducting the evaluation

3. Performance Rating Scale: Explanation of the rating system used (typically 1-5 or similar scale with clear definitions)

4. Core Competencies Assessment: Evaluation of fundamental skills such as communication, organization, time management, and attention to detail

5. Job-Specific Skills Assessment: Evaluation of technical skills specific to administrative assistant role

6. Behavioral Competencies: Assessment of workplace behaviors, interpersonal skills, and professional conduct

7. Goals and Objectives Review: Evaluation of achievement of previously set goals and objectives

8. Overall Performance Rating: Summary score and general assessment of performance

9. Comments and Feedback: Space for detailed feedback, examples, and specific observations

10. Acknowledgment and Signatures: Space for both evaluator and employee signatures, dates, and comments

What sections are optional to include in a Administrative Assistant Evaluation Form?

1. Project-Specific Evaluation: For administrative assistants involved in specific projects or initiatives

2. Technology Proficiency Assessment: Detailed evaluation of software and technical tools proficiency when relevant

3. Language Skills Assessment: For positions requiring multiple language proficiencies

4. Client/Stakeholder Feedback: When the role involves significant external interaction

5. Team Leadership Assessment: For senior administrative assistants who supervise others

6. Remote Work Performance: Assessment of effectiveness in remote work scenarios when applicable

What schedules should be included in a Administrative Assistant Evaluation Form?

1. Performance Rating Definitions: Detailed explanations of each rating level and corresponding behaviors

2. Job Description: Current job description against which performance is measured

3. Previous Goals and Objectives: List of goals and objectives set in the previous evaluation period

4. Development Plan: Agreed-upon training and development activities for the next period

5. Improvement Action Plan: Specific actions and timelines for addressing performance gaps if needed

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

South Africa

Publisher

Genie AI

Document Type

Evaluation Form

Cost

Free to use
Relevant Industries

Financial Services

Healthcare

Education

Government

Legal Services

Manufacturing

Technology

Retail

Non-profit

Construction

Professional Services

Telecommunications

Mining

Energy

Transportation

Real Estate

Relevant Teams

Human Resources

Administration

Operations

Executive Office

Legal

Finance

Customer Service

Sales Support

Marketing Support

IT Support

Facilities Management

Project Management Office

Relevant Roles

Administrative Assistant

Executive Assistant

Office Administrator

Personal Assistant

Department Coordinator

Office Manager

Team Secretary

Administrative Coordinator

Executive Secretary

Administrative Support Specialist

Office Coordinator

Administrative Services Manager

Virtual Assistant

Project Administrator

Reception Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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