1. Data Protection: Specific POPIA compliance measures when personal information is involved in the evaluation

2. Intellectual Property: Rights to evaluation methodologies and results when proprietary tools or methods are used

3. Dispute Resolution: Specific procedures for resolving disagreements about evaluation findings

4. Insurance Requirements: Professional indemnity and other insurance requirements for high-risk evaluations

5. Third Party Involvement: Terms governing the involvement of external experts or subcontractors

6. Cost Structure: Payment terms and fee structure when the evaluation is not part of an existing service agreement

7. Performance Guarantees: Specific guarantees or warranties related to the evaluation process

1. Evaluation Criteria Matrix: Detailed breakdown of evaluation criteria and scoring methodology

2. Service Level Metrics: Specific performance indicators and measurement methods

3. Timeline and Milestones: Detailed project plan with key dates and deliverables

4. Required Documentation: List of documents and records required for the evaluation

5. Reporting Templates: Standardized formats for evaluation reports and findings

6. Personnel Requirements: Qualifications and roles of evaluation team members

7. Compliance Checklist: Regulatory and statutory requirements checklist

8. Communication Protocol: Procedures for formal communications during the evaluation process