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1. Parties: Identification of the evaluating party (consultant/agency) and the website owner (client)
2. Background: Context of the website evaluation requirement and brief description of the website to be evaluated
3. Definitions: Definitions of technical terms, evaluation metrics, and other key terminology used in the agreement
4. Scope of Evaluation: Detailed description of what aspects of the website will be evaluated (e.g., performance, security, user experience, compliance)
5. Evaluation Methodology: Description of the methods, tools, and procedures to be used in the evaluation process
6. Timeline and Milestones: Specific timelines for different phases of the evaluation and delivery of reports
7. Deliverables: Detailed description of all reports, documentation, and recommendations to be provided
8. Client Obligations: Responsibilities of the website owner including providing access, documentation, and necessary cooperation
9. Consultant Obligations: Responsibilities of the evaluating party including professional standards and confidentiality
10. Fees and Payment Terms: Pricing structure, payment schedule, and related terms
11. Confidentiality: Terms regarding the handling of sensitive information discovered during the evaluation
12. Intellectual Property: Rights and ownership of evaluation results, reports, and recommendations
13. Limitation of Liability: Boundaries of the evaluator's liability and disclaimers
14. Term and Termination: Duration of the agreement and conditions for termination
15. General Provisions: Standard legal clauses including governing law, dispute resolution, and notices
1. Security Testing Authorization: Specific authorization and scope for security testing, required when penetration testing or security assessments are included
2. Third-Party Tools: Details about third-party tools used in evaluation, needed when specific testing tools require client acknowledgment
3. Accessibility Evaluation: Specific terms for accessibility testing against standards like WCAG, included when accessibility evaluation is required
4. Performance Testing Parameters: Detailed parameters for performance testing, included when specific performance metrics are to be evaluated
5. Data Protection Impact Assessment: Specific terms for evaluating POPIA compliance, included when data protection assessment is required
6. Mobile Responsiveness Testing: Specific terms for mobile device testing, included when mobile optimization is part of scope
7. Content Evaluation: Terms for evaluating website content quality and compliance, included when content review is required
8. SEO Assessment: Terms for evaluating search engine optimization, included when SEO analysis is part of scope
1. Schedule A - Evaluation Criteria: Detailed checklist of all aspects to be evaluated and their assessment criteria
2. Schedule B - Fee Structure: Detailed breakdown of fees for different components of the evaluation
3. Schedule C - Timeline: Detailed project timeline with specific milestones and deliverable dates
4. Schedule D - Testing Tools: List of authorized tools and software to be used in the evaluation
5. Schedule E - Compliance Requirements: Specific compliance requirements and standards to be evaluated against
6. Appendix 1 - Technical Requirements: Technical specifications and requirements for the evaluation process
7. Appendix 2 - Reporting Templates: Templates and formats for various reports to be delivered
8. Appendix 3 - Security Testing Scope: Detailed scope and limitations of security testing activities
Evaluation Services
Evaluation Period
Evaluation Report
Acceptance Criteria
Confidential Information
Critical Issues
Deliverables
Documentation
Effective Date
Evaluation Methodology
Evaluation Tools
Force Majeure
Intellectual Property Rights
Key Performance Indicators
Material Breach
Metrics
Performance Standards
Personal Information
Project Timeline
Quality Standards
Response Time
Security Assessment
Service Level Requirements
Site Architecture
Technical Requirements
Test Environment
Third-Party Tools
User Interface
User Experience
Vulnerability
Website Components
Website Performance
Website Security
Work Product
Accessibility Standards
Compliance Requirements
Data Protection Laws
ECTA
POPIA
Penetration Testing
Load Testing
Stress Testing
Browser Compatibility
Mobile Responsiveness
SEO Elements
Content Management System
Analytics Data
Uptime
Downtime
Definitions
Interpretation
Scope of Services
Service Levels
Evaluation Methodology
Performance Standards
Security Requirements
Data Protection
Confidentiality
Access Rights
Client Obligations
Service Provider Obligations
Deliverables
Testing Procedures
Acceptance Testing
Payment Terms
Intellectual Property
Warranties
Liability
Indemnification
Force Majeure
Term and Duration
Termination
Dispute Resolution
Governing Law
Assignment
Subcontracting
Notices
Entire Agreement
Variation
Severability
Compliance with Laws
Insurance
Reporting Requirements
Quality Assurance
Service Provider Personnel
Documentation
Audit Rights
Non-Solicitation
Publicity
Information Technology
E-commerce
Financial Services
Healthcare
Education
Government
Retail
Professional Services
Media and Entertainment
Telecommunications
Non-profit Organizations
Manufacturing
Insurance
Information Technology
Digital Operations
Legal
Compliance
Information Security
Digital Marketing
User Experience
Quality Assurance
Project Management
Risk Management
Procurement
Web Development
Digital Strategy
Chief Technology Officer
IT Director
Digital Operations Manager
Website Manager
Compliance Officer
Information Security Manager
Digital Marketing Manager
E-commerce Manager
User Experience Designer
Quality Assurance Manager
Project Manager
Legal Counsel
Risk Manager
Digital Transformation Lead
IT Procurement Manager
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