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1. Parties: Identification and details of the contracting parties including full legal names, addresses, and registration details if applicable
2. Background: Context and purpose of the service agreement, explaining the relationship between parties and objectives
3. Definitions: Key terms used throughout the contract with their specific meanings and interpretations
4. Scope of Services: Detailed description of services to be provided, including deliverables and specific exclusions
5. Payment Terms: Compensation, payment schedule, invoicing requirements, and any conditions for payment
6. Term and Termination: Duration of contract, renewal terms, and conditions for early termination or contract modification
7. Performance Standards: Quality requirements, service levels, and performance metrics that must be maintained
8. Representations and Warranties: Statements of fact and promises made by both parties regarding their capabilities and obligations
9. Liability and Indemnification: Allocation of risks and responsibilities between parties, including indemnification obligations
10. General Provisions: Standard contract clauses including governing law, dispute resolution, and entire agreement provisions
1. Intellectual Property Rights: Provisions governing ownership and use of intellectual property created during service delivery
2. Non-Compete and Non-Solicitation: Restrictions on competitive activities and solicitation of employees or customers
3. Data Protection and Privacy: Requirements for handling personal data and maintaining confidentiality
4. Insurance Requirements: Specific insurance coverage requirements and minimum coverage amounts
5. Force Majeure: Provisions for handling circumstances beyond parties' control that prevent contract performance
1. Schedule A - Detailed Service Specifications: Comprehensive breakdown of services, methodologies, and technical requirements
2. Schedule B - Fee Schedule: Detailed pricing structure, payment milestones, and any variable cost components
3. Schedule C - Service Level Agreement: Specific performance metrics, measurement methods, and consequences of non-compliance
4. Schedule D - Insurance Requirements: Detailed insurance specifications including types, coverage limits, and certificate requirements
5. Schedule E - Key Personnel: List of key team members, their roles, and replacement procedures
Services
Deliverables
Service Level
Commencement Date
Completion Date
Contract Period
Fees
Payment Terms
Intellectual Property Rights
Confidential Information
Force Majeure
Business Day
Material Breach
Service Provider
Client
Authorized Representative
Service Location
Performance Standards
Acceptance Criteria
Change Order
Dispute
Notice
Key Personnel
Subcontractor
Quality Standards
Service Schedule
Working Hours
Response Time
Milestones
Payment Terms
Term and Duration
Performance Standards
Quality Assurance
Deliverables
Service Levels
Termination
Confidentiality
Intellectual Property
Indemnification
Insurance
Warranties
Force Majeure
Assignment
Subcontracting
Dispute Resolution
Governing Law
Liability Limitations
Notice Requirements
Amendment and Modification
Non-Solicitation
Compliance with Laws
Record Keeping
Audit Rights
Health and Safety
Data Protection
Business Continuity
Key Personnel
Change Management
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