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Outsourcing Agreement Between Two Companies
"I need an Outsourcing Agreement Between Two Companies under Saudi law for outsourcing our IT infrastructure management services to a multinational service provider, with specific provisions for data localization and Saudization requirements, planned to commence in March 2025."
1. Parties: Identification of the contracting parties, including full legal names, commercial registration numbers, and registered addresses
2. Background: Context of the agreement, business relationship, and objectives of the outsourcing arrangement
3. Definitions: Detailed definitions of terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided, including core obligations and deliverables
5. Term and Termination: Duration of the agreement, renewal provisions, and termination rights
6. Service Levels: Performance standards, KPIs, and measurement criteria
7. Charges and Payment: Pricing structure, payment terms, invoicing requirements, and VAT considerations
8. Governance and Management: Management structure, reporting requirements, and oversight procedures
9. Personnel and Resources: Staff requirements, qualifications, and resource allocation
10. Data Protection and Security: Data handling obligations, security requirements, and compliance with Saudi data protection laws
11. Confidentiality: Protection of confidential information and trade secrets
12. Intellectual Property Rights: Ownership and licensing of IP created or used during service provision
13. Compliance with Laws: Obligations to comply with Saudi laws, including Shariah principles
14. Liability and Indemnification: Allocation of risks, limitations of liability, and indemnification obligations
15. Force Majeure: Events beyond parties' control and their consequences
16. Dispute Resolution: Process for resolving disputes, including Saudi law compliance and jurisdiction
1. Business Continuity: Required for critical services where service interruption would significantly impact operations
2. Transition Services: Needed when complex implementation or handover periods are required
3. Change Control: Include when service requirements are likely to evolve significantly
4. Anti-corruption Compliance: Important when dealing with government entities or high-risk sectors
5. Insurance: Required for high-risk services or when significant assets are involved
6. Environmental Compliance: Necessary for services with environmental impact
7. Saudization Requirements: Include when service delivery involves local workforce requirements
8. Parent Company Guarantee: Required when seeking additional financial security
9. Marketing and Publicity: Include when parties want to control public announcements
10. Non-Competition: Required when protecting against competitive threats
1. Service Description: Detailed technical and operational specifications of services
2. Service Levels and KPIs: Detailed performance metrics, measurement methods, and penalties
3. Pricing and Payment Schedule: Detailed pricing structure, rates, and payment terms
4. Governance Procedures: Detailed procedures for meetings, reporting, and escalation
5. Security Requirements: Specific security protocols and compliance requirements
6. Staff and Key Personnel: Details of key staff, qualifications, and replacement procedures
7. Transition Plan: Detailed implementation and service transition timeline
8. Exit Plan: Procedures and requirements for service termination and transition
9. Business Continuity Plan: Detailed procedures for maintaining service during disruptions
10. Approved Subcontractors: List of approved subcontractors and their roles
Authors
Applicable Law
Business Day
Charges
Client
Client Data
Client Materials
Confidential Information
Data Protection Laws
Deliverables
Dispute
Effective Date
Force Majeure Event
Good Industry Practice
Governance Procedures
Initial Term
Intellectual Property Rights
Key Personnel
Material Breach
Notice
Personal Data
Regulatory Requirements
Renewal Term
Service Credits
Service Levels
Services
Service Provider
Service Provider Personnel
Service Provider Systems
Service Recipient
Shariah Law
SLA
Specifications
Subcontractor
Term
Termination Date
Transition Period
Transition Plan
VAT
Working Hours
Change Control Procedure
Compliance Requirements
Exit Plan
Implementation Plan
Key Performance Indicators
Loss
Milestone
Quality Standards
Related Parties
Representatives
Security Requirements
Service Commencement Date
Service Locations
Software
Third Party Materials
Interpretation
Term and Duration
Services Scope
Service Levels
Charges and Payment
Invoicing
Performance Monitoring
Service Provider Obligations
Client Obligations
Governance
Change Control
Personnel
Key Personnel
Subcontracting
Data Protection
Confidentiality
Intellectual Property
Security
Compliance with Laws
Shariah Compliance
Anti-corruption
Force Majeure
Limitation of Liability
Indemnification
Insurance
Termination Rights
Termination Consequences
Exit Management
Transition Services
Business Continuity
Disaster Recovery
Audit Rights
Records and Reports
Notices
Assignment
Amendment
Waiver
Severability
Entire Agreement
Third Party Rights
Relationship of Parties
Dispute Resolution
Governing Law
Jurisdiction
Language
Counterparts
Non-solicitation
Warranties
Service Credits
Step-in Rights
Saudization Requirements
VAT and Taxation
Information Technology
Business Process Outsourcing
Manufacturing
Healthcare
Financial Services
Telecommunications
Logistics and Supply Chain
Facilities Management
Human Resources Services
Professional Services
Energy and Utilities
Construction
Real Estate
Legal
Procurement
Operations
Finance
Risk and Compliance
Information Technology
Human Resources
Vendor Management
Project Management
Information Security
Business Development
Strategy
Internal Audit
Chief Executive Officer
Chief Operating Officer
Chief Financial Officer
Legal Counsel
Procurement Manager
Operations Director
Vendor Management Director
Risk Manager
Compliance Officer
Project Manager
Service Delivery Manager
Contract Manager
Business Unit Head
Information Security Officer
Human Resources Director
Finance Director
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