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Facilities Management Contract
"I need a Facilities Management Contract for a new shopping mall in Riyadh, with services commencing January 2025, that includes comprehensive maintenance, cleaning, security, and waste management services, with specific provisions for Ramadan operating hours and crowd management during peak seasons."
1. Parties: Identification of the contracting parties including full legal names, commercial registration numbers, and authorized representatives
2. Background: Context of the agreement including facility details and purpose of the contract
3. Definitions and Interpretation: Detailed definitions of terms used throughout the contract and rules of interpretation
4. Scope of Services: Comprehensive description of facilities management services to be provided
5. Term and Commencement: Duration of the contract, commencement date, and renewal provisions
6. Contractor's Obligations: Detailed responsibilities of the FM contractor including service levels, compliance requirements, and reporting obligations
7. Client's Obligations: Responsibilities of the client including access provision, information sharing, and cooperation requirements
8. Personnel and Staffing: Requirements for staffing, including Saudization requirements, qualifications, training, and supervision
9. Fees and Payment Terms: Pricing structure, payment schedule, invoicing procedures, and VAT provisions
10. Performance Monitoring: KPIs, performance measurement methods, and reporting requirements
11. Health, Safety and Environment: HSE requirements and compliance with Saudi regulations
12. Insurance and Liability: Required insurance coverage and allocation of liabilities
13. Termination: Grounds for termination, termination procedures, and consequences
14. Force Majeure: Definition of force majeure events and their implications
15. Dispute Resolution: Procedures for resolving disputes under Saudi law
16. Governing Law: Confirmation of Saudi law as governing law and relevant jurisdictional provisions
1. Transition and Mobilization: Include when there's a complex mobilization phase or transition from another provider
2. Energy Management: Include for contracts with specific energy efficiency requirements or targets
3. Asset Management: Include when the scope includes comprehensive asset management responsibilities
4. Technology and CAFM Systems: Include when specific facility management software or systems are required
5. Business Continuity: Include for critical facilities requiring specific business continuity planning
6. Sustainability Requirements: Include when specific environmental or sustainability targets are required
7. Special Security Requirements: Include for facilities with enhanced security needs
8. Variations and Change Management: Include for contracts where significant variations are anticipated
1. Schedule 1 - Service Specifications: Detailed technical specifications for each service area
2. Schedule 2 - Key Performance Indicators: Detailed KPIs, measurement methodologies, and penalties/rewards
3. Schedule 3 - Pricing and Commercial Terms: Detailed breakdown of fees, pricing mechanisms, and payment calculations
4. Schedule 4 - Site Information: Facility details, plans, and relevant technical information
5. Schedule 5 - Staff Organization: Organizational structure, key personnel, and minimum staffing requirements
6. Schedule 6 - Equipment and Assets: List of equipment provided by each party and maintenance responsibilities
7. Schedule 7 - Required Reports: Templates and specifications for required reporting
8. Schedule 8 - Form of Performance Bond: Format and requirements for performance security
9. Schedule 9 - HSE Requirements: Detailed health, safety, and environmental requirements
10. Schedule 10 - Handover Requirements: Specifications for contract completion and facility handover
11. Appendix A - Required Permits and Licenses: List of mandatory permits and licenses required for service delivery
12. Appendix B - Emergency Procedures: Detailed emergency response procedures and protocols
Authors
Affiliate
Applicable Laws
Approved Subcontractor
Assets
Authority
Base Services
Best Industry Practice
Building
Building Systems
Business Day
CAFM System
Change Order
Client Representative
Commencement Date
Competent Authority
Confidential Information
Contract Price
Contract Year
Contractor Representative
Core Hours
Corrective Maintenance
Critical Systems
Defects
Deliverables
Emergency
Emergency Response Time
Environmental Requirements
Equipment
Expiry Date
Facility
Force Majeure Event
Good Industry Practice
Governing Law
Health and Safety Requirements
Help Desk
Initial Term
Intellectual Property Rights
Key Performance Indicators
Key Personnel
Maintenance Schedule
Material Breach
Mobilization Period
Non-Core Hours
Notice
Operating Hours
Optional Services
Performance Bond
Performance Standards
Planned Maintenance
Premises
Preventive Maintenance
Quality Management System
Reactive Maintenance
Regular Hours
Regulatory Requirements
Response Time
SAR
Saudization Requirements
Service Credits
Service Level Agreement
Service Provider
Services
Site
Specification
Staff
Standard Operating Procedures
Subcontractor
Term
Termination Date
Third Party
Transition Period
VAT
Warranty Period
Work Order
Working Hours
Scope of Services
Term and Duration
Contractor Obligations
Client Obligations
Service Standards
Performance Management
Key Performance Indicators
Staffing and Personnel
Saudization Requirements
Health and Safety
Environmental Protection
Quality Management
Fees and Payment
Invoicing
Price Adjustment
Insurance
Liability and Indemnity
Force Majeure
Subcontracting
Assignment
Confidentiality
Data Protection
Intellectual Property
Warranties
Compliance with Laws
Anti-corruption
Contract Management
Reporting Requirements
Audit Rights
Change Control
Dispute Resolution
Termination
Exit Management
Notices
Governing Law
Emergency Response
Business Continuity
Asset Management
Risk Management
Performance Security
Mobilization
Training Requirements
Documentation
Customer Service
Equipment and Materials
Maintenance Standards
Security Requirements
Utilities Management
Waste Management
Real Estate
Commercial Property
Residential Property
Healthcare
Education
Retail
Industrial
Hospitality
Government Buildings
Mixed-use Developments
Shopping Centers
Office Complexes
Manufacturing Facilities
Logistics and Warehousing
Religious Facilities
Facilities Management
Operations
Legal
Procurement
Commercial
Property Management
Technical Services
Health Safety and Environment
Asset Management
Contract Administration
Real Estate
Risk and Compliance
Building Services
Project Management
Facilities Manager
Operations Director
Property Manager
Contract Manager
Commercial Director
Technical Services Manager
Maintenance Manager
HSE Manager
Procurement Manager
Legal Counsel
Chief Operating Officer
Asset Manager
Building Services Manager
Real Estate Manager
Compliance Officer
Project Manager
General Manager
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