The Facilities Management Contract serves as a crucial legal framework for organizations requiring professional management and maintenance of their facilities in India. This document is essential when engaging external service providers for comprehensive facility management services, including maintenance, cleaning, security, and technical services. It addresses key aspects such as service levels, staffing requirements, compliance with Indian regulations, and performance metrics. The contract is structured to comply with Indian contract law while incorporating industry best practices in facilities management. It is particularly relevant for commercial properties, corporate facilities, and large-scale developments where professional facility management is critical for operational success.
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1. Parties: Identification of the facility owner/manager and the service provider with their complete legal details
2. Background: Context of the agreement, facility details, and purpose of the arrangement
3. Definitions: Detailed definitions of terms used throughout the agreement
4. Scope of Services: Comprehensive outline of facilities management services to be provided
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Service Provider Obligations: Key responsibilities and commitments of the service provider
7. Client Obligations: Responsibilities and commitments of the facility owner/manager
8. Service Levels: Performance standards and KPIs for service delivery
9. Fees and Payment Terms: Pricing structure, payment schedule, and related financial terms
10. Staff and Resources: Requirements for personnel, equipment, and resources
11. Compliance and Reporting: Regulatory compliance requirements and reporting obligations
12. Insurance and Liability: Insurance requirements and allocation of risks
13. Termination: Grounds and procedures for contract termination
14. Dispute Resolution: Process for handling disputes and jurisdiction
15. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Environmental Management: Include when specific environmental compliance or green building maintenance is required
2. Energy Management: Include when energy efficiency and conservation are key contract objectives
3. Security Services: Include when security management is part of the scope
4. Emergency Response: Include when specific disaster management or emergency procedures are required
5. Technology and Systems: Include when building management systems or specific technology requirements are involved
6. Change Management: Include when significant facility modifications or upgrades are anticipated
7. Transition Services: Include when handover from previous service provider is required
1. Schedule 1 - Service Specifications: Detailed breakdown of each service category and requirements
2. Schedule 2 - Performance Standards: Specific KPIs, measurement methods, and reporting requirements
3. Schedule 3 - Price Schedule: Detailed pricing breakdown, rate cards, and payment calculations
4. Schedule 4 - Facility Details: Building specifications, floor plans, and asset registers
5. Schedule 5 - Staff Requirements: Staffing plan, qualifications, and training requirements
6. Schedule 6 - Equipment and Materials: List of required equipment, tools, and consumables
7. Schedule 7 - Reporting Templates: Standard formats for various reports and documentation
8. Schedule 8 - Health and Safety Requirements: Safety procedures, compliance requirements, and emergency protocols
9. Appendix A - Required Permits and Licenses: List of mandatory regulatory approvals and certifications
10. Appendix B - Insurance Requirements: Detailed insurance coverage requirements and minimum limits
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