The Towing Invoice is a essential business document used in New Zealand's vehicle recovery industry to document and bill for towing services. It serves multiple purposes: as a tax document compliant with New Zealand's GST requirements, a service record detailing the specifics of the towing operation, and a legal document establishing the terms of service and payment obligations. The invoice must be issued whenever a towing service is provided, whether for private vehicles, commercial fleets, or police-requested removals. It includes critical information such as vehicle identification, service locations, timing, charges, and any additional services provided. The document must comply with New Zealand's consumer protection laws and transport regulations, making it a crucial tool for both service providers and clients in maintaining accurate records and ensuring transparent business practices.
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1. Business Information Header: Company name, GST number, contact details, and business registration information
2. Invoice Details: Invoice number, date, and any reference numbers
3. Customer Information: Name, contact details, and billing address of the customer
4. Vehicle Details: Make, model, registration number, and VIN of the towed vehicle
5. Service Details: Description of towing service provided, including pickup and drop-off locations, date and time of service
6. Charges Breakdown: Itemized list of charges including base towing fee, mileage, additional services
7. Payment Information: Total amount due, GST component, payment terms, and accepted payment methods
8. Terms and Conditions: Basic terms including payment deadline and any late payment penalties
1. Insurance Details: Include when the service is being billed to an insurance company
2. Storage Fees: Include when vehicle has been stored at towing company's facility
3. Additional Services: Include when extra services like vehicle recovery from difficult terrain or after-hours service were provided
4. Police Reference: Include when towing was requested by police or following an accident
5. Damage Notes: Include when pre-existing vehicle damage needs to be documented
1. Photographic Evidence: Photos of vehicle condition before towing, if applicable
2. Service Authorization: Copy of authorization form or police request if applicable
3. Rate Card: Standard schedule of fees and charges for reference
Relevant legal definitions
Clauses
Relevant Industries
Automotive
Transportation
Insurance
Emergency Services
Fleet Management
Vehicle Recovery
Roadside Assistance
Property Management
Law Enforcement
Relevant Teams
Operations
Finance
Accounts Receivable
Dispatch
Customer Service
Administration
Compliance
Fleet Operations
Relevant Roles
Towing Operator
Dispatcher
Finance Manager
Accounts Receivable Clerk
Operations Manager
Fleet Manager
Billing Administrator
Customer Service Representative
Business Owner
Compliance Officer
Administrative Assistant
Insurance Claims Adjuster
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