Define: Minor Default
a failure by the Mutual in accordance with clause 22 that is of a relatively minor nature with minimum disruption in the delivery of the Services to the Service Users;
a failure by the Mutual in accordance with clause 22 that is of a relatively minor nature with minimum disruption in the delivery of the Services to the Service Users;.
Relevant Circumstances
- When small or low-impact service failures need a lighter remediation process
- If escalation to termination is reserved for material defaults
- Where cumulative minor defaults can be aggregated as material breach
Relevant Sectors
- Trade & Commerce
- Legal Services
- Business Services