This Subscription Contract template is designed for use under Dutch law to establish structured, ongoing service relationships between providers and subscribers. It is particularly relevant for businesses offering recurring services or products, whether digital or physical, and can be adapted for both business-to-business and business-to-consumer arrangements. The document incorporates mandatory requirements under Dutch civil law and EU regulations, including specific provisions for subscription terms, automatic renewals, and termination rights as required by Dutch consumer protection laws. This template should be used when establishing any form of subscription-based service offering in the Netherlands, ensuring compliance with local legal requirements while providing clear terms for service delivery, payment obligations, and party responsibilities. The contract includes essential GDPR compliance measures and reflects current market practices in the Netherlands for subscription-based business models.
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1. Parties: Identification and details of the contracting parties, including registered addresses and registration numbers
2. Background: Context of the agreement and brief description of the subscription service being provided
3. Definitions: Definitions of key terms used throughout the agreement
4. Service Description: Detailed description of the subscription service(s) being provided
5. Subscription Term: Duration of the subscription, including initial term and renewal provisions
6. Fees and Payment: Subscription fees, payment terms, methods, and timing
7. Service Levels: Expected service quality levels and performance standards
8. User Terms and Conditions: Rules and conditions for using the subscription service
9. Termination: Conditions and procedures for terminating the subscription
10. Data Protection: Obligations regarding personal data processing under GDPR
11. Intellectual Property: IP rights and licenses related to the subscription service
12. Liability and Indemnification: Limitations of liability and indemnification obligations
13. Confidentiality: Protection of confidential information
14. Governing Law and Jurisdiction: Application of Dutch law and jurisdiction for disputes
1. Service Credits: Include when offering compensation for service level failures
2. Territory Restrictions: Include when service availability is geographically limited
3. User Volumes: Include when subscription pricing is based on number of users
4. Implementation Services: Include when initial setup or implementation services are required
5. Training: Include when training services are part of the subscription
6. Maintenance Windows: Include for technical services requiring regular maintenance
7. Emergency Support: Include when offering emergency or out-of-hours support
8. Usage Restrictions: Include when there are specific usage limits or fair use policies
9. Custom Development: Include when offering customization services
10. Insurance Requirements: Include when specific insurance coverage is required
1. Service Level Agreement: Detailed service levels, measurements, and remedies
2. Pricing Schedule: Detailed pricing tiers, calculation methods, and special rates
3. Technical Requirements: Technical specifications and requirements for service use
4. Data Processing Agreement: Detailed terms for personal data processing under GDPR
5. Support Services: Details of support services, response times, and procedures
6. Acceptable Use Policy: Detailed rules and restrictions for service usage
7. Security Requirements: Security standards and procedures
8. Service Territory: List of countries or regions where service is available
Relevant legal definitions
Agreement
Applicable Law
Authorized Users
Business Day
Confidential Information
Customer Data
Documentation
Effective Date
Fees
Force Majeure Event
Initial Term
Intellectual Property Rights
Maintenance Window
Personal Data
Platform
Renewal Term
Service Credits
Service Levels
Services
Service Period
Subscription
Subscription Term
Support Services
System Requirements
Term
Territory
Third Party Components
User Terms
Usage Data
Working Hours
Subscription Fee
Service Provider
Subscriber
Authorized Representatives
Billing Period
Cancellation Notice
Commencement Date
Emergency Maintenance
Implementation Services
Payment Method
Planned Maintenance
Processing
Renewal Date
Service Description
Service Provider Materials
Service Specifications
Subscription Plan
Technical Support
Upgrade
User Account
Applicable Law
Authorized Users
Business Day
Confidential Information
Customer Data
Documentation
Effective Date
Fees
Force Majeure Event
Initial Term
Intellectual Property Rights
Maintenance Window
Personal Data
Platform
Renewal Term
Service Credits
Service Levels
Services
Service Period
Subscription
Subscription Term
Support Services
System Requirements
Term
Territory
Third Party Components
User Terms
Usage Data
Working Hours
Subscription Fee
Service Provider
Subscriber
Authorized Representatives
Billing Period
Cancellation Notice
Commencement Date
Emergency Maintenance
Implementation Services
Payment Method
Planned Maintenance
Processing
Renewal Date
Service Description
Service Provider Materials
Service Specifications
Subscription Plan
Technical Support
Upgrade
User Account
Clauses
Service Provision
Subscription Term
Payment Terms
Service Levels
Access Rights
User Obligations
Data Protection
Confidentiality
Intellectual Property
Warranty
Liability Limitation
Force Majeure
Termination
Service Suspension
Dispute Resolution
Governing Law
Assignment
Variation
Entire Agreement
Severability
Notices
Third Party Rights
Compliance with Laws
Audit Rights
Insurance
Service Credits
Security
Business Continuity
Change Management
Usage Restrictions
Acceptance Testing
Implementation
Support Services
Maintenance
Renewal
Price Adjustments
Reporting
Service Territory
Anti-Bribery
Data Processing
Exit Assistance
Subscription Term
Payment Terms
Service Levels
Access Rights
User Obligations
Data Protection
Confidentiality
Intellectual Property
Warranty
Liability Limitation
Force Majeure
Termination
Service Suspension
Dispute Resolution
Governing Law
Assignment
Variation
Entire Agreement
Severability
Notices
Third Party Rights
Compliance with Laws
Audit Rights
Insurance
Service Credits
Security
Business Continuity
Change Management
Usage Restrictions
Acceptance Testing
Implementation
Support Services
Maintenance
Renewal
Price Adjustments
Reporting
Service Territory
Anti-Bribery
Data Processing
Exit Assistance
Relevant Industries
Software & Technology
Media & Entertainment
Professional Services
Healthcare
Education
Retail & Consumer Goods
Financial Services
Telecommunications
Cloud Services
Digital Content
Consulting Services
Manufacturing
Utilities
Relevant Teams
Legal
Commercial
Sales
Operations
Finance
Compliance
Product Management
Customer Success
Business Development
Risk Management
Service Delivery
Account Management
Privacy & Data Protection
Relevant Roles
Legal Counsel
Commercial Director
Business Development Manager
Contract Manager
Compliance Officer
Product Manager
Service Delivery Manager
Chief Operating Officer
Sales Director
Account Manager
Privacy Officer
Risk Manager
Operations Manager
Customer Success Manager
Chief Financial Officer
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