Document background
This Master Service Agreement template is designed for use in the Netherlands, complying with Dutch law and EU regulations, when parties intend to establish a long-term service relationship with multiple service engagements over time. The agreement provides a comprehensive framework that eliminates the need to negotiate basic terms for each service engagement, while maintaining flexibility through the use of service orders or statements of work for specific services. It incorporates key provisions required under Dutch law, including liability limitations under the Dutch Civil Code, GDPR compliance requirements, and regulations regarding general terms and conditions. The MSA is particularly useful for complex service relationships where services may evolve over time or where multiple services may be added incrementally to the relationship.
