Subscription Contract for India

Subscription Contract Template for India

A comprehensive legal agreement governed by Indian law that establishes the terms and conditions for ongoing provision of services or products on a subscription basis. This document outlines the rights and obligations of both the service provider and subscriber, including subscription fees, payment terms, service access, usage rights, data protection, and termination conditions. It incorporates requirements from key Indian legislation including the Indian Contract Act, Consumer Protection Act, and Information Technology Act, while addressing specific considerations for recurring billing and service delivery in the Indian market.

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What is a Subscription Contract?

This Subscription Contract template is designed for businesses operating in India that offer products or services on a recurring subscription basis. The document is essential for companies implementing subscription-based business models, whether in B2B or B2C contexts, and ensures compliance with Indian legal requirements including the Indian Contract Act, 1872, Consumer Protection Act, 2019, and relevant data protection regulations. The contract covers crucial aspects such as subscription terms, pricing, renewal mechanisms, service levels, data handling, and termination rights. It's particularly relevant in today's digital economy where subscription-based services are becoming increasingly prevalent across various sectors. The template can be customized based on specific business needs while maintaining compliance with Indian legal frameworks.

What sections should be included in a Subscription Contract?

1. Parties: Identification of the service provider and subscriber with complete legal names and addresses

2. Background: Context of the agreement and brief description of the subscription service being offered

3. Definitions: Definitions of key terms used throughout the agreement

4. Subscription Services: Detailed description of the services/products provided under the subscription

5. Term and Renewal: Initial subscription period and renewal terms including auto-renewal provisions

6. Subscription Fees and Payment Terms: Pricing, payment schedule, payment methods, and late payment consequences

7. Rights and Obligations: Respective rights and obligations of both service provider and subscriber

8. Service Access and Usage: Terms of access, usage restrictions, and acceptable use policy

9. Data Protection and Privacy: Treatment of subscriber data, privacy obligations, and compliance with data protection laws

10. Intellectual Property Rights: IP ownership and licensing terms related to the subscription service

11. Termination: Grounds for termination, termination process, and consequences of termination

12. Limitation of Liability: Liability caps, exclusions, and indemnification provisions

13. Governing Law and Jurisdiction: Specification of Indian law as governing law and jurisdiction for disputes

14. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement

What sections are optional to include in a Subscription Contract?

1. Service Level Agreement: For technical or online services, defining service availability, performance metrics, and support levels

2. Physical Goods Delivery: For subscriptions involving physical products, covering delivery terms and logistics

3. Free Trial Terms: When offering initial free trial periods, specifying trial duration and conversion terms

4. User Numbers and Access: For B2B contracts where multiple users need access under single subscription

5. Integration Services: When implementation or integration services are required for subscription setup

6. Territory Restrictions: When service access is limited to specific geographic regions

7. Regulatory Compliance: For regulated industries requiring specific compliance provisions

8. Insurance Requirements: When specific insurance coverage is required from either party

What schedules should be included in a Subscription Contract?

1. Service Specification: Detailed technical specifications and features of the subscription service

2. Pricing Schedule: Detailed pricing tiers, usage-based charges, and any variable pricing elements

3. Service Level Metrics: Detailed service level commitments, measurement methods, and remedies

4. Data Processing Agreement: Detailed terms for processing personal data in compliance with privacy laws

5. Acceptable Use Policy: Detailed rules and restrictions for service usage

6. Support Services: Details of support services, response times, and escalation procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

India

Publisher

Genie AI

Document Type

Agreement Contract

Cost

Free to use
Relevant legal definitions
Relevant Industries

Software and Technology

Digital Media and Entertainment

E-commerce

Professional Services

Healthcare

Education

Financial Services

Telecommunications

Cloud Services

Content Streaming

Software as a Service (SaaS)

Gaming

Fitness and Wellness

Publishing

Relevant Teams

Legal

Finance

Sales

Operations

Customer Success

Revenue Operations

Compliance

Business Development

Product Management

Account Management

Risk Management

Information Technology

Data Protection

Relevant Roles

Legal Counsel

Contract Manager

Commercial Director

Chief Financial Officer

Revenue Manager

Subscription Operations Manager

Account Manager

Sales Director

Business Development Manager

Compliance Officer

Privacy Officer

Product Manager

Customer Success Manager

Operations Director

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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