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1. Parties: Identification of the broker/agency and the client, including registration numbers, addresses, and relevant professional certifications
2. Background: Context of the agreement, including whether it relates to purchase, sale, or rental services
3. Definitions: Key terms used throughout the agreement, including professional terminology and regulatory references
4. Scope of Services: Detailed description of the broker's services, including property valuation, marketing, viewings, negotiations, and documentation
5. Obligations of the Broker: Professional duties, standards of care, confidentiality, and regulatory compliance requirements
6. Obligations of the Client: Client's responsibilities, including providing accurate information and necessary documentation
7. Fees and Expenses: Commission structure, payment terms, additional costs, and expense reimbursement
8. Duration and Termination: Term of the agreement, notice periods, and grounds for termination
9. Liability and Insurance: Limitation of liability, professional indemnity insurance, and force majeure provisions
10. Data Protection: GDPR compliance, data processing terms, and privacy obligations
11. Governing Law: Application of Dutch law and jurisdiction clause
1. Exclusivity: Used when the agreement is exclusive, preventing the client from engaging other brokers
2. Marketing Budget: Include when specific marketing activities and budgets need to be agreed upon
3. Property Management: Required when the broker will provide ongoing property management services
4. International Services: Include for cross-border transactions or international clients
5. Special Instructions: Used when client has specific requirements or preferences for property criteria
6. Conflict Resolution: Optional detailed dispute resolution procedures beyond standard court jurisdiction
7. Sub-agents: Include when the broker may need to engage other agents or partners
1. Schedule 1 - Fee Structure: Detailed breakdown of commission rates, additional services costs, and payment terms
2. Schedule 2 - Service Level Agreement: Specific performance metrics and service standards
3. Schedule 3 - Property Details: For sale/purchase mandates: specific property details or search criteria
4. Schedule 4 - Marketing Plan: Detailed marketing strategy and activities (if applicable)
5. Appendix A - Professional Certifications: Copies of relevant broker certifications and registrations
6. Appendix B - General Terms and Conditions: Standard terms and conditions of the broker/agency
7. Appendix C - Privacy Notice: Detailed GDPR privacy notice and data processing information
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