1. Disaster Recovery: Detailed disaster recovery procedures and business continuity plans, recommended for critical database services

2. Data Migration: Procedures for initial data migration or end-of-contract data transfer, needed when existing data must be transferred

3. Third-Party Integration: Terms governing integration with third-party services or applications, required when external services are involved

4. Multi-Tenant Services: Specific provisions for shared infrastructure environments, applicable for cloud-based database services

5. Cross-Border Data Transfers: Provisions for international data transfers, necessary when data may be processed outside Nigeria

6. Custom Development: Terms for custom database modifications or development work, needed for bespoke solutions

1. Schedule 1 - Service Level Specifications: Detailed technical specifications of service levels, including specific metrics and measurement methods

2. Schedule 2 - Fee Schedule: Detailed pricing information, including base fees, additional charges, and service credit calculations

3. Schedule 3 - Technical Support Details: Support tier definitions, contact procedures, and escalation paths

4. Schedule 4 - Security Standards: Detailed security requirements, protocols, and compliance standards

5. Schedule 5 - Data Processing Agreement: Specific terms for personal data processing in compliance with NDPR

6. Appendix A - Service Credit Calculation: Detailed methodology for calculating service credits for performance failures

7. Appendix B - Incident Response Plan: Procedures and contact information for security incidents and service disruptions