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General Privacy Notice

General Privacy Notice Template for Malaysia

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Key Requirements PROMPT example:

General Privacy Notice

"I need a General Privacy Notice for my Malaysian e-commerce platform launching in March 2025, which must cover online payment processing, marketing communications, and cross-border data transfers to our warehouses in Singapore and Thailand."

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Document background
The General Privacy Notice is a mandatory document required under Malaysia's Personal Data Protection Act 2010 (PDPA) for organizations that process personal data in commercial transactions. This document must be provided to data subjects at the point of data collection and serves as a comprehensive explanation of how an organization handles personal information. It includes mandatory disclosures about data collection methods, processing purposes, data subject rights, and security measures. The notice should be written in both Bahasa Malaysia and English, reflecting Malaysia's bilingual requirements. Organizations must ensure this document is easily accessible, regularly updated, and clearly communicates all aspects of their data processing activities to comply with Malaysian privacy laws and regulations.
Suggested Sections

1. Introduction: Overview of the organization and purpose of the privacy notice

2. Scope of Notice: Clarification of who the notice applies to and what activities it covers

3. Types of Personal Data: Comprehensive list of personal data categories collected and processed

4. Collection Methods: Description of how personal data is collected (direct, indirect, through cookies, etc.)

5. Purposes of Processing: Detailed explanation of why personal data is collected and how it will be used

6. Disclosure and Transfer: Information about third parties who may receive the personal data and circumstances of data transfer

7. Data Security: Measures taken to protect personal data from unauthorized access or disclosure

8. Data Retention: Period for which personal data will be retained and criteria for retention

9. Data Subject Rights: Explanation of rights under PDPA including access, correction, and withdrawal of consent

10. Contact Information: Details of the data protection officer or responsible person for privacy queries

11. Updates to Privacy Notice: Process for updating the notice and notifying data subjects of changes

Optional Sections

1. International Data Transfers: Required if personal data is transferred outside Malaysia

2. Cookies and Tracking: Required for websites and online services that use cookies or similar technologies

3. Children's Privacy: Required if services might be accessed by or data collected from minors

4. Marketing Communications: Required if personal data is used for direct marketing purposes

5. Automated Decision Making: Required if automated processing is used to make decisions about individuals

6. Social Media Integration: Required if the organization integrates with social media platforms

7. Employment Data Processing: Required if the notice covers employee data processing

Suggested Schedules

1. Cookie List: Detailed list of cookies used, their purposes and duration

2. Third Party Processors: List of data processors and their roles in processing personal data

3. Technical Security Measures: Detailed description of security protocols and measures

4. Data Retention Schedule: Specific retention periods for different categories of personal data

5. Privacy Rights Request Form: Standard form for submitting privacy rights requests

6. Consent Withdrawal Form: Standard form for withdrawing consent for data processing

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant Industries

Technology

Healthcare

Financial Services

Retail

Education

E-commerce

Manufacturing

Professional Services

Telecommunications

Hospitality

Insurance

Real Estate

Transportation

Media and Entertainment

Relevant Teams

Legal

Compliance

Information Technology

Information Security

Risk Management

Human Resources

Marketing

Customer Service

Operations

Data Protection

Systems Administration

Privacy

Corporate Communications

Internal Audit

Relevant Roles

Data Protection Officer

Chief Privacy Officer

Legal Counsel

Compliance Manager

Information Security Manager

Risk Manager

IT Director

Chief Technology Officer

Operations Manager

Customer Service Manager

Human Resources Director

Marketing Director

Systems Administrator

Database Administrator

Chief Information Security Officer

Industries
Personal Data Protection Act 2010: Malaysia's main data protection legislation that regulates the processing of personal data in commercial transactions and provides guidelines for collecting, processing, storing, and securing personal data
Communications and Multimedia Act 1998: Regulates the communications and multimedia industry in Malaysia, including aspects of electronic data transmission and online privacy
Electronic Commerce Act 2006: Provides legal recognition of electronic communications and governs electronic commerce transactions, including aspects of data collection in online business
PDPA Standards 2015: Security, retention and data integrity standards issued under the PDPA that provide specific requirements for personal data protection
ASEAN Framework on Personal Data Protection 2016: Regional framework that promotes consistent data protection practices across ASEAN member states, which may influence Malaysian privacy requirements
Credit Reporting Agencies Act 2010: Relevant if the organization handles credit-related personal information, regulating how credit reporting agencies handle personal credit information
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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