The Complaint Letter About Price Increase is a crucial document used when customers need to formally contest price increases implemented by businesses in Malaysia. This document becomes necessary when price adjustments appear unreasonable, inadequately justified, or potentially in violation of Malaysian consumer protection laws. The letter should be drafted in compliance with local regulations, particularly the Price Control and Anti-Profiteering Act 2011 and the Consumer Protection Act 1999. It typically includes detailed information about the original and new pricing, timing of the increase, impact on the customer, and specific requests for resolution. The document serves as an important first step in the formal dispute resolution process and may be used as evidence if the matter requires escalation to consumer protection authorities or legal proceedings.

1. Sender's Details: Full name, address, contact information, and customer/account reference number if applicable

2. Recipient's Details: Company name, department, full address, and date

3. Subject Line: Clear indication that this is a formal complaint about price increase

4. Opening Statement: Brief introduction identifying yourself as a customer and stating the purpose of the letter

5. Product/Service Details: Specific details about the product or service affected by the price increase

6. Price Increase Details: Description of the original price, new price, percentage increase, and when this was communicated

7. Impact Statement: Explanation of how this price increase affects you as a customer

8. Legal Basis: Reference to relevant Malaysian consumer protection laws or regulations if applicable

9. Requested Resolution: Clear statement of what action you want the company to take

10. Closing Statement: Professional closing with timeline for expected response