1. Anti-Bribery and Corruption: Required for agencies dealing with government entities or in high-risk industries

2. International Operations: Needed when agency services extend beyond Malaysia

3. Marketing and Branding: Specific requirements for use of client's brand and marketing materials

4. Insurance: Detailed insurance requirements beyond standard coverage

5. Exclusivity: Terms of exclusive agency relationship if applicable

6. Force Majeure: Extended force majeure provisions beyond standard clauses

7. Compliance with Industry Standards: Specific industry regulatory requirements and standards

8. Training and Support: Details of training and support provided by client to agency

1. Schedule 1 - Services Description: Detailed description of services to be provided by the Agency

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, commission structures, and payment terms

3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements

4. Schedule 4 - Approved Personnel: List of key personnel approved to provide the services

5. Schedule 5 - Reporting Requirements: Format and frequency of required reports

6. Schedule 6 - Technical Requirements: Technical specifications and systems requirements

7. Appendix A - Client Policies: Relevant client policies the Agency must comply with

8. Appendix B - Territory Definition: Geographical areas covered by the agency agreement