1. Service Levels: Include when specific performance metrics and standards need to be maintained

2. Data Protection: Include when personal data processing is involved

3. Non-Compete: Include when there are competitive concerns or industry-specific restrictions

4. Insurance: Include when specific insurance coverage is required for the services

5. Compliance with Laws: Include when services are regulated or require specific statutory compliance

6. Subcontracting: Include when service provider may need to engage subcontractors

7. Training and Support: Include when ongoing training or support is part of the service offering

8. Audit Rights: Include when client needs right to audit service provider's operations

9. Transition Services: Include when complex service transition in or out is required

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Specific performance metrics, KPIs, and measurement criteria

4. Schedule 4 - Contact Details: Key personnel and escalation matrix

5. Schedule 5 - Data Processing Requirements: Data handling procedures and compliance requirements

6. Appendix A - Required Documentation: List of documents to be maintained or delivered

7. Appendix B - Change Request Form: Template for requesting and documenting changes to services