1. Data Protection: Required when services involve processing of personal data or sensitive information

2. Compliance with Laws: Detailed compliance obligations when operating in regulated industries

3. Insurance: Insurance requirements when services involve significant risks or regulatory requirements

4. Non-Competition: Restrictions on competitive activities when services involve access to sensitive business information

5. Security Requirements: Specific security protocols when services involve IT systems or sensitive data

6. Business Continuity: Disaster recovery and business continuity requirements for critical services

7. Personnel: Requirements for staff qualifications and conduct when services involve deployed personnel

8. Audit Rights: Right to audit performance and compliance when required by regulation or risk management

9. Change Control: Process for managing changes to services when flexibility is needed

10. Exit Management: Transition arrangements when complex service handover is anticipated

1. Schedule A - Service Specifications: Detailed technical specifications of services to be provided by each party

2. Schedule B - Service Levels and KPIs: Detailed performance metrics, measurement methods, and reporting requirements

3. Schedule C - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

4. Schedule D - Authorized Representatives: List of key contacts and authorized personnel from each party

5. Schedule E - Data Processing Requirements: Specific requirements for handling and processing data

6. Schedule F - Security Protocols: Detailed security requirements and procedures

7. Schedule G - Compliance Requirements: Specific regulatory and compliance obligations

8. Appendix 1 - Service Request Form: Template for requesting specific services under the agreement

9. Appendix 2 - Report Templates: Standard templates for required service reports

10. Appendix 3 - Escalation Matrix: Contact details and procedures for issue escalation