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1. Sender's Details: Full name, address, contact information, and customer/contract reference number
2. Recipient's Details: Company name, address, department, and relevant contact person
3. Subject Line: Clear indication that this is a formal complaint about cleaning services
4. Service History: Brief overview of the cleaning service agreement, including start date and frequency of service
5. Specific Complaints: Detailed description of the issues with specific dates, locations, and instances of poor service
6. Impact Statement: Explanation of how the poor service has affected you or your property
7. Previous Communication: Summary of any previous attempts to resolve the issue
8. Requested Resolution: Clear statement of what action you want the company to take to resolve the situation
9. Closing Statement: Professional closing with expected timeframe for response and any consequences of non-action
1. Legal Rights Reference: Include when you want to emphasize your rights under consumer protection laws
2. Health and Safety Concerns: Add when the poor service has resulted in health or safety risks
3. Cost Breakdown: Include when seeking financial compensation or disputing charges
4. Witness Statements: Add when other individuals can verify the poor service
5. Timeline of Events: Include for complex cases with multiple incidents over time
1. Photographic Evidence: Photos showing examples of poor cleaning service or damage
2. Service Contract: Copy of the original service agreement or contract
3. Previous Correspondence: Copies of emails, messages, or notes from previous communications
4. Invoice Records: Copies of relevant invoices and payment receipts
5. Inspection Reports: Any professional assessments or inspection reports related to the cleaning issues
Service Agreement
Service Schedule
Cleaning Services
Service Standards
Service Period
Service Location
Quality Specifications
Response Time
Cleaning Staff
Cleaning Materials
Equipment
Deep Cleaning
Regular Maintenance
Service Frequency
Contract Reference Number
Customer Account Number
Service Charges
Complaint Period
Resolution Timeline
Working Days
Notice Period
Quality Inspection
Service Report
Deficient Services
Contract Reference
Service Standards
Quality Specifications
Service Failures
Health and Safety
Property Damage
Previous Communications
Resolution Attempts
Financial Impact
Performance Requirements
Breach of Contract
Consumer Rights
Remedial Actions
Time Compliance
Documentation
Legal Rights
Compensation Claims
Response Requirements
Escalation Process
Residential Real Estate
Commercial Real Estate
Hospitality
Healthcare
Education
Retail
Corporate Offices
Industrial
Facility Management
Professional Services
Operations
Facilities Management
Administration
Customer Service
Quality Assurance
Compliance
Legal
Property Management
Procurement
Contract Management
Facility Manager
Property Manager
Office Administrator
Building Superintendent
Operations Manager
Customer Service Manager
Housekeeping Manager
Contract Administrator
Quality Assurance Manager
Compliance Officer
Resident Manager
Hotel Manager
Business Owner
Administrative Assistant
Corporate Services Manager
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