Subscription Cancellation Letter Template for Indonesia

The Subscription Cancellation Letter is a crucial document used in Indonesian business practice when a subscriber wishes to formally terminate their subscription services. This document is essential for creating a clear record of the cancellation request and ensuring compliance with Indonesian consumer protection laws, including Law No. 8 of 1999 and the Electronic Information and Transactions Law (UU ITE). It should be used whenever a subscriber needs to terminate recurring services, whether these are digital subscriptions, membership services, or other subscription-based arrangements. The letter typically includes account details, service information, cancellation date, and any specific requests regarding refunds or data handling. In the Indonesian context, this document serves as both a legal notice and a formal communication tool, helping to prevent future disputes and ensuring proper documentation of the service termination process.

1. Sender Details: Full name, address, and contact information of the person/entity canceling the subscription

2. Date: Current date of the cancellation letter

3. Recipient Details: Company name, address, and department (if applicable) where the cancellation notice should be sent

4. Account Information: Subscription or account number, user ID, or other relevant identifiers

5. Clear Statement of Cancellation: Explicit statement expressing the intent to cancel the subscription

6. Service Details: Specific description of the subscription service being cancelled

7. Signature Block: Space for signature, printed name, and date of signing