Letter To Discontinue Service To Client Template for Indonesia

The Letter To Discontinue Service To Client is a crucial business document used in Indonesian business operations when a service provider needs to formally end their service relationship with a client. This document must comply with Indonesian Civil Code (KUHPerdata) requirements and relevant consumer protection laws, particularly Law No. 8 of 1999. It is typically used when service providers need to end ongoing service agreements due to various reasons such as contract completion, strategic business decisions, or operational changes. The letter should include specific termination dates, notice periods, final obligations, and transition arrangements if applicable. Under Indonesian law, such notifications must be clear, professional, and provide reasonable notice periods as specified in the original service agreement or as required by applicable regulations.

1. Letter Header: Company letterhead, date, reference number, and recipient's complete address

2. Subject Line: Clear indication that this is a service discontinuation notice

3. Opening Salutation: Professional greeting to the appropriate contact person

4. Service Identification: Clear identification of the specific service(s) being discontinued, including relevant contract or agreement references

5. Termination Statement: Formal statement of service discontinuation with specific end date

6. Notice Period: Confirmation of the notice period being provided in accordance with the original agreement

7. Reason for Discontinuation: Brief, professional explanation for the service termination if appropriate

8. Final Actions Required: List of any actions required from either party before service end date

9. Closing Statement: Professional closing including contact information for any questions

10. Signature Block: Authorized signatory details and company stamp as required under Indonesian law