Service Acceptance Letter Template for Indonesia

The Service Acceptance Letter is a critical business document used in Indonesian commercial transactions to formally document the successful completion and acceptance of services. This document is typically issued after services have been delivered and verified against agreed specifications, serving as the client's formal acknowledgment of satisfactory service delivery. Under Indonesian law, particularly the Civil Code (KUHPerdata) and relevant business regulations, this letter holds significant legal weight as it often triggers payment obligations and marks the transition of liability. The document is commonly used across various industries when accepting professional services, consulting work, construction services, or technology implementations, and may be required for internal compliance, audit purposes, or as supporting documentation for tax and regulatory requirements.

1. Header & Date: Company letterhead, reference number, and date of the letter

2. Recipient Details: Complete name and address of the service provider

3. Subject Line: Clear indication that this is a Service Acceptance Letter with reference to relevant service or project

4. Service Description: Specific details of the services being accepted, including reference to original service agreement or proposal

5. Acceptance Statement: Formal statement confirming acceptance of the services as delivered

6. Terms Confirmation: Reference to key terms such as price, payment terms, and completion date

7. Authorized Signature Block: Space for signature, name, and title of authorized representative