Mutual Referral Agreement Template for Indonesia

1. Data Protection and Privacy: Detailed provisions for handling personal data, recommended when referrals involve sharing customer information

2. Non-Compete and Non-Solicitation: Restrictions on competitive activities, recommended for high-value or sensitive business sectors

3. Marketing and Branding: Guidelines for using each party's branding in referral activities, useful when public promotion is involved

4. Quality Control: Standards and metrics for referral quality, important for maintaining service standards

5. Training and Support: Provisions for training and supporting staff involved in referral process, useful for complex products/services

6. Compliance with Industry Regulations: Specific compliance requirements, necessary for regulated industries like financial services

7. Force Majeure: Provisions for unforeseen circumstances, recommended for long-term agreements or volatile markets

1. Schedule A - Referral Fee Structure: Detailed breakdown of referral fees, commission rates, and calculation methods

2. Schedule B - Referral Process Flowchart: Visual representation of the referral process and procedures

3. Schedule C - Required Information for Referrals: List of mandatory information needed when making referrals

4. Schedule D - Reporting Templates: Standard templates for tracking and reporting referrals

5. Appendix 1 - Contact Details: Key contact persons and their details for both parties

6. Appendix 2 - Service Level Agreement: Specific performance metrics and service standards if applicable