Managed Services Proposal Template for Indonesia

1. Technology Infrastructure: Details of technical infrastructure and systems (include if services involve IT components)

2. Data Management: Data handling, privacy, and security measures (include if services involve data processing)

3. Business Continuity: Disaster recovery and business continuity plans (include for critical services)

4. Transition Services: Details of transition from current service provider (include if replacing existing provider)

5. Staff Management: Details of personnel management and resource allocation (include if services involve dedicated staffing)

6. Compliance Framework: Specific regulatory compliance measures (include for regulated industries)

7. Innovation Roadmap: Proposed future improvements and innovations (include for long-term strategic partnerships)

8. Exit Management: Exit strategy and knowledge transfer plans (include for complex service arrangements)

1. Schedule A - Detailed Service Descriptions: Comprehensive breakdown of each service component and deliverables

2. Schedule B - Service Level Agreement Details: Detailed SLA metrics, measurement methods, and reporting requirements

3. Schedule C - Pricing Schedule: Detailed pricing breakdown, including optional services and volume-based pricing

4. Schedule D - Implementation Timeline: Detailed project plan with milestones and dependencies

5. Schedule E - Resource Plan: Detailed staffing plan and resource allocation matrix

6. Schedule F - Technical Requirements: Detailed technical specifications and requirements

7. Appendix 1 - Company Profile: Detailed information about the service provider's experience and capabilities

8. Appendix 2 - Case Studies: Relevant case studies and reference customers

9. Appendix 3 - CV of Key Personnel: Professional profiles of key team members

10. Appendix 4 - Standard Operating Procedures: Sample procedures and methodologies