Document background
The General Service Agreement serves as a fundamental legal instrument for businesses operating in Indonesia to formalize service arrangements. This document is essential when one party (the Service Provider) agrees to provide specific services to another party (the Service Recipient) under Indonesian law. It is commonly used across various industries and can be adapted for both domestic and international service arrangements, provided they comply with Indonesian regulations. The agreement addresses key aspects such as service scope, performance metrics, payment terms, and risk allocation, while ensuring compliance with Indonesian Civil Code requirements, language laws, and sector-specific regulations. This document is particularly relevant for businesses seeking to establish clear, legally-compliant service relationships in Indonesia's growing market, whether for ongoing services or project-based engagements.
