Document background
The Customer Supplier Agreement is a fundamental commercial document used to establish and regulate the relationship between suppliers and customers in Indonesia. This agreement is essential when businesses engage in ongoing supply relationships for goods or services, whether domestic or international. It must comply with Indonesian law, particularly the Civil Code (Kitab Undang-undang Hukum Perdata) and Law No. 8 of 1999 on Consumer Protection. The document typically includes comprehensive terms covering supply arrangements, quality standards, pricing, delivery, warranties, and dispute resolution. For international suppliers, it needs to address specific Indonesian requirements such as language provisions and local currency regulations. This agreement is particularly important for businesses establishing long-term supply relationships and needs to be structured to accommodate both simple and complex supply arrangements while ensuring regulatory compliance.
