Define: Progress Reports
such additional reports as are provided by the Mutual to the Council during the Contract Term regarding the delivery of the Services at the Council's request in accordance with clause 12.8;
such additional reports as are provided by the Mutual to the Council during the Contract Term regarding the delivery of the Services at the Council's request in accordance with clause 12.8;.
Relevant Circumstances
- When a customer needs periodic visibility into how a service is being delivered
- If governance clauses require ad-hoc reports on request
- Where escalation triggers depend on what progress reports reveal
Relevant Sectors
- Trade & Commerce
- Legal Services
- Business Services