The Incident Response Form is a critical document used by organizations in Hong Kong to standardize the documentation and management of security incidents, cyber breaches, and data privacy violations. This form is designed to ensure compliance with Hong Kong's regulatory requirements, particularly the Personal Data (Privacy) Ordinance (PDPO) and industry-specific regulations such as the HKMA's Cybersecurity Fortification Initiative for financial institutions. The form captures essential information about incident discovery, impact assessment, response actions, and regulatory notifications, serving as both an operational tool and an audit trail for incident management. Organizations should implement this Incident Response Form as part of their broader incident response plan to maintain consistent documentation practices and demonstrate regulatory compliance in the Hong Kong jurisdiction.
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1. Incident Details: Basic information including incident ID, date/time of discovery, reporter details, and initial categorization of the incident
2. Incident Description: Detailed narrative of the incident, including how it was discovered, initial symptoms, and affected systems/areas
3. Initial Response Actions: Immediate steps taken to contain or mitigate the incident, including timestamp of actions and responsible personnel
4. Impact Assessment: Evaluation of the incident's impact on systems, data, operations, and stakeholders, including any breach of personal data
5. Notification Requirements: Documentation of required notifications to regulators, law enforcement, affected individuals under PDPO and other applicable laws
6. Response Team Details: List of team members involved in incident response, their roles, and contact information
7. Resolution Actions: Details of actions taken to resolve the incident, including remediation steps and verification of effectiveness
8. Incident Closure: Final status, closure criteria met, sign-off from relevant authorities, and lessons learned
1. Financial Impact Assessment: Used when incident has quantifiable financial implications or for incidents affecting financial institutions under HKMA supervision
2. Third Party Involvement: Required when external vendors, service providers, or contractors are involved in the incident or its resolution
3. Data Privacy Impact: Detailed section for incidents involving personal data breaches, required for PDPO compliance
4. Business Continuity Measures: Used when incident triggers business continuity or disaster recovery procedures
5. Legal/Regulatory Compliance: Additional section for documenting compliance with specific regulatory requirements beyond standard notifications
1. Appendix A - Technical Investigation Report: Detailed technical analysis of the incident, including logs, system impacts, and technical remediation details
2. Appendix B - Evidence Collection Log: Documentation of all evidence collected during the investigation, including timestamps and chain of custody
3. Appendix C - Communication Log: Record of all internal and external communications related to the incident
4. Appendix D - Affected Assets Inventory: Detailed list of all systems, data, and assets affected by the incident
5. Schedule 1 - Response Team Contact List: Complete contact information for all incident response team members and stakeholders
6. Schedule 2 - Regulatory Notification Templates: Standard templates for required notifications to various regulatory bodies in Hong Kong
Relevant legal definitions
Incident
Security Breach
Data Breach
Personal Data
Sensitive Personal Data
Incident Response
Containment Measures
Impact Assessment
Root Cause
Affected Systems
Affected Data Subjects
Response Team
Incident Commander
Mitigation Measures
Remediation Actions
Business Impact
Security Controls
Incident Severity Levels
Notification Requirements
Evidence
Chain of Custody
System Logs
Incident Timeline
Recovery Time Objective
Recovery Point Objective
Regulatory Authorities
Third-Party Service Provider
Incident Classification
Data Controller
Data Processor
Incident Status
Resolution Actions
Investigation Findings
Corrective Actions
Preventive Measures
Business Continuity Plan
Disaster Recovery Plan
Risk Level
Technical Controls
Administrative Controls
Security Breach
Data Breach
Personal Data
Sensitive Personal Data
Incident Response
Containment Measures
Impact Assessment
Root Cause
Affected Systems
Affected Data Subjects
Response Team
Incident Commander
Mitigation Measures
Remediation Actions
Business Impact
Security Controls
Incident Severity Levels
Notification Requirements
Evidence
Chain of Custody
System Logs
Incident Timeline
Recovery Time Objective
Recovery Point Objective
Regulatory Authorities
Third-Party Service Provider
Incident Classification
Data Controller
Data Processor
Incident Status
Resolution Actions
Investigation Findings
Corrective Actions
Preventive Measures
Business Continuity Plan
Disaster Recovery Plan
Risk Level
Technical Controls
Administrative Controls
Clauses
Incident Classification
Incident Description
Initial Response
Impact Assessment
Data Privacy
System Security
Evidence Collection
Notification Requirements
Response Actions
Timeline Documentation
Resource Allocation
Communication Protocol
Third Party Involvement
Legal Compliance
Risk Assessment
Business Continuity
Resolution Measures
Root Cause Analysis
Corrective Actions
Post-Incident Review
Documentation Requirements
Authority and Accountability
Confidentiality
Record Keeping
Regulatory Reporting
External Communications
Internal Communications
Resource Management
Escalation Procedures
Sign-off Requirements
Incident Description
Initial Response
Impact Assessment
Data Privacy
System Security
Evidence Collection
Notification Requirements
Response Actions
Timeline Documentation
Resource Allocation
Communication Protocol
Third Party Involvement
Legal Compliance
Risk Assessment
Business Continuity
Resolution Measures
Root Cause Analysis
Corrective Actions
Post-Incident Review
Documentation Requirements
Authority and Accountability
Confidentiality
Record Keeping
Regulatory Reporting
External Communications
Internal Communications
Resource Management
Escalation Procedures
Sign-off Requirements
Relevant Industries
Financial Services
Banking
Insurance
Healthcare
Technology
Telecommunications
Retail
Professional Services
Education
Government
Manufacturing
Transportation and Logistics
Real Estate
Energy and Utilities
Relevant Teams
Information Security
IT Operations
Legal
Compliance
Risk Management
Data Privacy
Internal Audit
Corporate Security
Business Continuity
Crisis Management
Relevant Roles
Chief Information Security Officer
IT Security Manager
Data Protection Officer
Compliance Manager
Risk Manager
Information Security Analyst
System Administrator
Network Engineer
Security Operations Analyst
Legal Counsel
Privacy Officer
Internal Auditor
IT Director
Chief Technology Officer
Incident Response Coordinator
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