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Incident Response Form

Incident Response Form Template for Indonesia

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Key Requirements PROMPT example:

Incident Response Form

"I need an Incident Response Form that complies with Indonesian banking regulations and PDP Law requirements, specifically tailored for our Jakarta-based financial institution's cybersecurity team to use starting January 2025."

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Document background
The Incident Response Form is a critical document used to standardize the recording and handling of security incidents within organizations operating in Indonesia. This form is designed to comply with requirements set forth in Indonesia's Personal Data Protection Law (PDP Law), Government Regulation No. 71 of 2019, and BSSN Regulation No. 8/2020. Organizations must use this form to document security incidents that may affect personal data, system integrity, or operational continuity. The form ensures proper documentation of incident details, response actions, and regulatory notifications, while maintaining an audit trail for compliance purposes. It supports both internal incident management processes and external reporting requirements to relevant Indonesian authorities.
Suggested Sections

1. Incident Details: Basic information about the incident including date/time of discovery, incident ID, and initial reporter details

2. Incident Classification: Categorization of the incident type, severity level, and initial impact assessment

3. System/Assets Affected: Identification of affected systems, data, or assets, including any compromised personal data under PDP Law

4. Initial Response Actions: Immediate steps taken to contain or mitigate the incident, including timestamp of actions

5. Impact Assessment: Detailed analysis of the incident's impact on operations, data, and stakeholders

6. Notification Requirements: Documentation of mandatory notifications to regulators (BSSN, Kominfo) and affected parties

7. Resolution Actions: Steps taken to resolve the incident and restore normal operations

8. Sign-off: Approval signatures from relevant authorities and incident handlers

Optional Sections

1. External Service Provider Involvement: Details of any third-party service providers involved in incident response, used when external assistance is required

2. Law Enforcement Notification: Documentation of police or law enforcement involvement, included when criminal activity is suspected

3. Business Continuity Measures: Details of business continuity procedures activated, included for severe incidents affecting operations

4. Cost Impact Analysis: Financial impact assessment of the incident, included for major incidents or when required for insurance purposes

Suggested Schedules

1. Incident Timeline Log: Detailed chronological log of all events and actions related to the incident

2. Evidence Collection Checklist: List of collected evidence and chain of custody documentation

3. Communication Log: Record of all internal and external communications regarding the incident

4. Technical Analysis Report: Detailed technical analysis of the incident, including system logs and forensic findings

5. Remediation Plan: Detailed plan for implementing corrective actions and preventing similar incidents

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Incident
Security Breach
Personal Data
Data Subject
Electronic System
Electronic System Operator
Security Controls
Incident Severity Level
Response Time
Containment Actions
Root Cause
Impact Assessment
Mitigation Measures
System Owner
Incident Handler
Data Controller
Data Processor
Regulatory Authority
BSSN
Kominfo
Chain of Custody
Evidence
Forensic Analysis
Business Impact
Resolution Time
Incident Timeline
Corrective Action
Preventive Action
Incident Classification
Critical Infrastructure
Data Breach
Incident Response Team
Recovery Time Objective
Recovery Point Objective
Affected Systems
Security Event
Notification Period
Material Impact
Business Continuity Plan
Incident Status
Relevant Industries

Financial Services

Healthcare

Technology

Telecommunications

Government

Education

Retail

Manufacturing

Energy

Transportation

E-commerce

Insurance

Banking

Critical Infrastructure

Relevant Teams

Information Security

IT Operations

Risk Management

Compliance

Legal

Internal Audit

Data Protection

Security Operations Center

Network Operations

Executive Leadership

Human Resources

Corporate Communications

Business Continuity

Relevant Roles

Chief Information Security Officer

IT Security Manager

Data Protection Officer

Information Security Analyst

Security Operations Center Analyst

Risk Manager

Compliance Officer

IT Director

System Administrator

Network Security Engineer

Incident Response Coordinator

Chief Technology Officer

Chief Risk Officer

Security Consultant

Forensic Investigator

Industries
Law No. 27 of 2022 on Personal Data Protection (PDP Law): Indonesia's comprehensive data protection law that sets requirements for personal data handling, including mandatory breach notification requirements and incident response procedures for personal data breaches
Government Regulation No. 71 of 2019 on Electronic Systems and Transactions: Regulates the implementation of electronic systems and transactions, including requirements for incident handling and reporting mechanisms for electronic system operators
BSSN Regulation No. 8/2020 on Security Systems in Electronic Systems: Provides guidelines for cybersecurity incident handling and reporting requirements set by the National Cyber and Crypto Agency (BSSN)
OJK Regulation No. 13/POJK.02/2018: Specific to financial institutions, details digital innovation reporting requirements including security incidents affecting financial services
Ministry of Communication and Information Technology Regulation No. 4 of 2016: Guidelines for information security management systems implementation and incident handling procedures for electronic system operators
Law No. 11 of 2008 on Electronic Information and Transactions (EIT Law): Foundational law governing electronic information and transactions, including basic requirements for system security and incident management
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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